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Completely broken. Can not connect. QuickBooks support is useless.
The reply below tells me to contact QuickBooks support. I already have. They told me that that the Shopify integration has been broken for months and I should not expect it to be fixed.
Please email our dedicated support team at qbcommercesupport@intuit.com and we will be sure to assist further.
Similar to everyone else who's left a review this app doesn't even work. Quickbooks and Shopify want to use this as a selling point for their platforms without first having tested thing thoroughly. When working with Quickbooks technical support they tell you you have to call Shopify. I'm sure when I do that I'll have them telling me I need to work with Quickbooks. I LITERALLY purchased Quickbooks because of this integration and it doesn't even work.
Thank you for providing the feedback, we are reaching out now to gather more information and ensure everything is working as expected.
I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.
Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Once you have added the transactions from Shopify you can "Match" them to the Bank feed to avoid any duplications.
If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.
Awful product 95% my bank feed doesn't stay connected and i have trouble logging in all them time. Website either takes forever to load or doesn't load at all. Waste of Money
The Shopify/Quickbooks app works decently for a very simple online store and accounting setup. I've had no issues with duplicate transactions, though the lack of support for cash transactions is incredibly frustrating.
I can’t believe people actually pay for this garbage. We were forced from quickbooks POS and desktop to quickbooks online and Shopify. It has been a nightmare
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BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.
Doesn't bring in transactions from POS, and anything with net terms is also missing. Does not record the SKUs sold, it lists every sale as "shopify sales item". I'm paying for the most expensive QBO to track inventory, what a waste of time.
This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.
Thank you for the review, could you help us understand what app you previously were using?
Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. It appears many of your transactions have not been added to QuickBooks yet.
If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.