리뷰 (49)

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2024년 4월 23일

Can I track the inventory listed on Shopify in Quickbooks?

Filler Lux™
미국
앱 사용 기간 7개월
2024년 4월 6일

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Ricca Jewelry
미국
앱 사용 기간 8개월
2023년 6월 14일에 편집됨

After 2 months of commerce channels not connecting with the banking feature, it's finally fixed! The help agents kept telling me that developers were working on this and that it was a system-wide issue, but there was no timeline and zero updates. Most businesses sell online so not being able to capture sales from your online channels is beyond problematic. I received a feedback form and responded expressing my frustration with these unresolved issues. The next day after submitting the feedback form, I received an email from Jerry Chuang. He and I eventually hopped on a Zoom call to finally resolve these issues once and for all. Jerry was incredibly patient, solution-focused, and most of all he provided a great customer experience. Prior to Jerry, I was so frustrated with Quickbooks that I was about to change software systems, but fortunately I won't need to do that anymore. My recommendation to all is that if you have a commerce issue, select the "give us feedback" highlighted in blue in the Overview Commerce tab. It will connect you to the right people who can help. Thank you Jerry, you saved the day!

PRIORI Skincare
미국
앱 사용 기간 1년 초과
2023년 1월 12일

This integration is new. Issues in the beginning but I put in a tech support email and was responded to the next day by Jerry and everything is working great! Jerry is awesome and very knowledgeable. What's great about this is its a free option to make the connection from Shopify to quickbooks as opposed to paying monthly for others. They get very expensive. The errors got fixed quickly while on tech support and has been working perfectly. I also got Shopify balance working! there is a feed for Shopify balance but not available in quickbooks yet. I do hope they get the feed working in qb but what I did was get the feed through my regular banking app. I'd imagine most banks allow for this... not sure. From there you can find your normal bank through quickbooks and just select the Shopify balance feed. Its a work around but no problems at all. I did also mention to tech support that Shopify balance feed is live so they know and they are working on it. Hope this helps.

Lost Life On Wax
미국
앱 사용 기간 대략 1년
답글 Intuit Inc.개 2023년 1월 17일

Thank you! We're glad Jerry was able to help you out and we really appreciate your honest feedback.

2023년 5월 2일

I recently had a problem with transferring shop pay installments correctly into QBO but customer experience lead Jerry helped me solve the issue. Other than that, I’ve had a great experience using the connector app.

Arcwood Jewelry
미국
앱 사용 기간 4개월
답글 Intuit Inc.개 2023년 6월 2일

Thank you! We're glad Jerry was able to help you out and we really appreciate your honest feedback.

2023년 8월 1일

I love the shopify connector by QuickBooks! I has great decreased my time spent entering each individual sale. In addition, it even enhanced the way I was entering information in Quickbooks for improved tracking and analytics! Highly recommend!

dnadoc
미국
앱 사용 기간 3개월
2023년 1월 20일

I wish i do this sooner
Helps a lot with the accounting formthe business
Now I don’t have to do this manually

Truccos by Keyra
미국
앱 사용 기간 22일
답글 Intuit Inc.개 2023년 1월 23일

Thanks for your great review! Glad to hear it's helping reduce some manual work.

2024년 2월 27일

Preppy Party Company
미국
앱 사용 기간 9분