QuickBooks Online

This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.

It does not pull in orders that are not from the "Online Store" sales channel. This channel selection is not available as part of the configuration. I even upgraded my QBO account thinking I needed to add another sales channel (a term used in both systems, but mean different things).

Since it does not pull in all my sales, it's useless.

this does not pull in sales receipts with product info. So if you track inventory in quickbooks, it will not reduce your inventory when you sell an item. Unfortunately I disconnected the old version from OneSaas and now I am not able to reconnect OneSaas. What a disaster!

Doesn't bring in transactions from POS, and anything with net terms is also missing. Does not record the SKUs sold, it lists every sale as "shopify sales item". I'm paying for the most expensive QBO to track inventory, what a waste of time.

BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.

What a waste , it's bring skues in from shopify ( maybe 10% of the total skues) , however it's being set as none inventory , dose not bring cost (only few came with cost) it have all the filds , however it's not being mapped correctly, and qb support stating the app do not support sku import , instead of just doing a decent integration, they just left it as unfinished , very horrible , they just lost my account for qb online, went back to qb desktop

This is an entirely useless "connector." It doesn't connect any useful information. It doesn't bring the items sold over in a way that shows up in quickbooks reporting nor does it bring customer information over.

There are too many problems with this app to list. The three huge ones I've discovered so far are: 1) no app transactions other than credit card transactions are transferred. So no cash, checks, gift certificate, gift card, etc. 2) Although sales tax expenses are captured in the (credit card) transactions, they are not mapped correctly, so if I go to the Sales Tax page, it shows that zero sales tax is due, along with a long list of "Overdue" sales tax bills for $0, and there is no clear way to resolve this. 3)No inventory sync. Enough said.

The biggest problem though, is that there is nobody on the support team who knows more than any Shopify user about how to resolve these issues. I've spent hours on the phone with a QBO "expert" who was reading from the same online articles that I am more than capable of finding and reading. That's far less than I expect of an app that I would pay (way too much) for, if I was planning on continuing. I've invested weeks in this and I'm about to end my trial subscription. Complete waste of my time, as well as that of the QBO certified bookkeeper I hired to help with this transition.

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I love the shopify connector by QuickBooks! I has great decreased my time spent entering each individual sale. In addition, it even enhanced the way I was entering information in Quickbooks for improved tracking and analytics! Highly recommend!