QuickBooks Online , 42 条评论

整体评分
2
每个评分等级的数量
  • 19% 的评分是 5 星
  • 2% 的评分是 4 星
  • 10% 的评分是 3 星
  • 5% 的评分是 2 星
  • 64% 的评分是 1 星
2023年12月22日

Why do 3rd party companies have better solutions? This is an embarrassing integration, totally unfinished and inadequate.

HPEVS
美国
大约2小时 人在使用应用
2023年9月12日

What a waste , it's bring skues in from shopify ( maybe 10% of the total skues) , however it's being set as none inventory , dose not bring cost (only few came with cost) it have all the filds , however it's not being mapped correctly, and qb support stating the app do not support sku import , instead of just doing a decent integration, they just left it as unfinished , very horrible , they just lost my account for qb online, went back to qb desktop

NYCK - New York City Kicks
美国
2个月 人在使用应用
2023年10月5日

There are too many problems with this app to list. The three huge ones I've discovered so far are: 1) no app transactions other than credit card transactions are transferred. So no cash, checks, gift certificate, gift card, etc. 2) Although sales tax expenses are captured in the (credit card) transactions, they are not mapped correctly, so if I go to the Sales Tax page, it shows that zero sales tax is due, along with a long list of "Overdue" sales tax bills for $0, and there is no clear way to resolve this. 3)No inventory sync. Enough said.

The biggest problem though, is that there is nobody on the support team who knows more than any Shopify user about how to resolve these issues. I've spent hours on the phone with a QBO "expert" who was reading from the same online articles that I am more than capable of finding and reading. That's far less than I expect of an app that I would pay (way too much) for, if I was planning on continuing. I've invested weeks in this and I'm about to end my trial subscription. Complete waste of my time, as well as that of the QBO certified bookkeeper I hired to help with this transition.

Green Mountain Yarn & Fiber
美国
20天 人在使用应用
2023年8月3日

It needs new features to create Sales Invoices and also be able to add Shopify POS, it still needs a lot to go

SOLEPLIER
美国
8天 人在使用应用
2023年6月2日

HORRIBLE!!! Spent all day with "experts" trying to figure out issues.
Check and Cash transactions aren't transferred over for deposits. I switched from Quickbooks POS to Shopify and Quickbooks online and was told this would be easy...nope
another issue no one seems to know an answer about is charge accounts. Customer info isn't sent with the transactions and it marks all invoices paid when they actually are suppose to be put on the customer account. If features don't get fixed quickly i will be looking elsewhere.

Farmers and Ranchers Outlet LLC
美国
大约6小时 人在使用应用
Intuit Inc.已回复 2023年6月2日

Thanks for taking the time to share your experience. Currently, payments by check, cash, and PayPal transactions will have to be manually accounted for, we recommend adding this directly from your bank feed deposits.
We currently only support payment gateway by Shopify Payments and Shop Pay, so any orders marked manually paid will not be accounted for.

One of our product experts is reaching out to you via email to follow up on your case.

Thanks again for spending the time to help us improve.

2023年5月17日

I have been using the "QuickBooks Online Global" app. I thought I would try this new app as it is promoted in QuickBooks Online in their menu. This app is not very good. There are many issues with it and is really designed for someone that just wants to resale and not really do bookkeeping. from what I could see it just does bulk entries. It does not ender the orders or payout individually. We have orders that are emailed, invoiced, called in, and such. They are not processed through Shopify, but in QuickBooks. We need the ability to track orders, products sold, shipments, etc., this this app does not allow. "QuickBooks Online Global" is a free app that does much more and is also by Intuit. It creates individual sales receipt or invoices on QuickBooks and creates a customer with their information. Allows for easy tracking of orders and customer.

EDCOR Electronics Corporation
美国
大约1小时 人在使用应用
Intuit Inc.已回复 2023年6月2日

Thanks for taking the time to share your experience! We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including product mapping, stock level sync and COGS tracking). We’re really looking forward to sharing these new features with you when they are ready.

2024年5月7日

This app is messy, only occasionally brought in data and I was never able to implement it in any way close to useful. There is no support and none of the needed updates are being made.

RamRods Archery
美国
2023年4月21日

I went to Quickbooks online because of the option to sync my Shopify but the sync option with Shopify is VERY lacking.... Summary transfers don't do a bit of good other than completely messing up the record keeping. Not syncing the draft invoices or POS transactions creates inaccurate reports. PLEASE revert back to the sync programming from OneSaas so the data transfers correctly again. It's getting really old having to spend hours fixing data that only had summaries transferred & adding data that won't transfer at all.

Teri Larsen's Tack Room
美国
3个月 人在使用应用
Intuit Inc.已回复 2023年6月2日

Thanks for taking the time to share your experience! We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including product mapping, stock level sync and COGS tracking). We’re really looking forward to sharing these new features with you when they are ready.

2023年3月17日

Horrible! No Support! Not working! Call in and they have no clue how to fix it! Not sure why but I ill be switching companies!

Chic Thriftique
美国
3个月 人在使用应用
Intuit Inc.已回复 2023年3月20日

Thanks for taking the time to share your experience. We know how frustrating it is to not get direct support, on of our product experts is reaching out to you via email to assist.

Please email qbcommercesupport@intuit.com for direct support.

2023年1月18日

I would give 0 stars if I could. Wow what a garbage app. They payout and sales data sync into quickbooks but as of 12/13, about 1 out of every 15 payouts actually get sent to the app transactions part where you can match to deposits. Quickbooks "experts" have no idea what is going on, I have called about 10 times and still waiting on a resolution.

Bogey Bros
美国
2个月 人在使用应用
Intuit Inc.已回复 2023年1月23日

Thanks for taking the time to share your experience. We know how frustrating it is to have an ongoing case without a solution. Our team are working hard to improve your overall experience.

One of our product experts has reached out to you via email to assist.