QuickBooks Online

HORRIBLE!!! Spent all day with "experts" trying to figure out issues.
Check and Cash transactions aren't transferred over for deposits. I switched from Quickbooks POS to Shopify and Quickbooks online and was told this would be easy...nope
another issue no one seems to know an answer about is charge accounts. Customer info isn't sent with the transactions and it marks all invoices paid when they actually are suppose to be put on the customer account. If features don't get fixed quickly i will be looking elsewhere.

I have been using the "QuickBooks Online Global" app. I thought I would try this new app as it is promoted in QuickBooks Online in their menu. This app is not very good. There are many issues with it and is really designed for someone that just wants to resale and not really do bookkeeping. from what I could see it just does bulk entries. It does not ender the orders or payout individually. We have orders that are emailed, invoiced, called in, and such. They are not processed through Shopify, but in QuickBooks. We need the ability to track orders, products sold, shipments, etc., this this app does not allow. "QuickBooks Online Global" is a free app that does much more and is also by Intuit. It creates individual sales receipt or invoices on QuickBooks and creates a customer with their information. Allows for easy tracking of orders and customer.

I recently had a problem with transferring shop pay installments correctly into QBO but customer experience lead Jerry helped me solve the issue. Other than that, I’ve had a great experience using the connector app.