QuickBooks Online

Very unreliable. does not transfer all payout data from Shopify to QB, meaning you have to figure out which ones were missed and enter them in manually. Quickbooks support is worthless, they told me i have to contact Shopify. The app is made by Intuit, it is their app, but they refuse to support it. The support person I talked to knew less than when i search help in Quickbooks myself. There supposedly is a feature in Admin to sync data, but they do not give that access to users. You have to be an "expert" or QB support to use it, but support didn't even know about it. Quickbooks overall has extremely poor support for all issues.

I stopped receiving payouts to review in the For Review tab. I contacted both Shopify and Quickbooks Support and both say that they do not support third party apps/integrations! They both told me to refer to the other company for support. Most disappointing.

I do not know what I can do on my end to resolve this matter.

This app is HOT GARBAGE, and no one wants to take responsibility for it.

It intermittently fails to receive sales data AND records duplicate data. We even changed the cadence at which Shopify sends payouts to our bank account from daily to weekly so that it would be easier to spot errors. That helped – read: the fewer opportunities for it to fail, the fewer times it failed! – but the tool is supposed to help me, not the other way around.

In early July, it stopped recording new sales data altogether. It's now been three weeks since we've received any new data. Now we have to spin up a manual recording process. TRASH