评论 (59)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 5% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年6月17日

QuickCEP, an operation platform driven by an AI large model and customer-oriented, saves a significant amount of our operation and customer service time in usage, improves work efficiency, and enhances our conversion. It has a high degree of segmentation in user data, which is conducive to conducting refined marketing for consumers and increasing the purchase conversion rate. Its AI function is a powerful aid in improving customer response satisfaction. There are also professional offline personnel to support, and the usage is very smooth, allowing us to save a lot of time. It is hoped that it can do better and better in terms of functions.

KirbEbike
英国
大约1年 人在使用应用
2024年6月18日

I have been using this software for more than half a year and I must say that it has changed the situation of repeated customer service responses. The user interface is intuitive, easy to use and the interface is simple. What impressed me most was the AI ​​customer service and reports. In addition, whenever I encountered a problem, the customer support team was very responsive and helpful. Highly recommended.

totwoo
美国
大约1年 人在使用应用
2024年6月20日

Quickcep has significantly enhanced our company's operational efficiency. The incorporation of consulting channel ports has enabled us to address issues that customers have not conveyed through emails, providing a more intuitive view of customer inquiries through data. We hope that QuickChip can promptly introduce the email customer satisfaction data export function, allowing for a more objective analysis based on user evaluations. Many features of QuickChip are still being explored. Special thanks to Lee, a colleague from QuickChip's system integration team, for his timely assistance and response to various challenges we encountered during the initial stages of system implementation, which facilitated our swift adoption of the system. We look forward to witnessing continuous improvement from QuickChip.

INMOTION Official Store
香港特别行政区
5个月 人在使用应用
2024年8月6日

The function is very powerful and quite suitable for our cross-border brand. Multi-channel chat aggregation supports AI reply, has CDP data analysis, and retains customer data for marketing. It is good.

FLEXTAIL
香港特别行政区
3个月 人在使用应用
2024年6月17日

I have been using this cross-border e-commerce customer service software for half a year, and it has exceeded my expectations in every aspect. Multi-language support ensures seamless communication with international customers. Integration with various platforms simplifies order tracking and shipping problem solving, the functions are quite powerful, and the after-sales staff is also quite awesome

DE.HOOKII
香港特别行政区
大约2个月 人在使用应用
2024年6月18日

The AI ​​chatbot can respond to customer inquiries quickly and accurately, providing instant solutions or seamlessly escalating issues to human agents when necessary. This has significantly reduced response time and improved our overall customer satisfaction. It is also excellent in terms of message aggregation for email and other platforms, and is recommended.

iScooterGlobal.co.uk
中国
大约1个月 人在使用应用
2024年6月18日

It can integrate messages from various channels, including email, SMS, social media platforms (such as TT, Facebook, etc.). It aggregates and manages messages from different sources in real time. AI customer service replies are also very powerful. After installation and testing, it can save customer service costs.

NAKTO BIKES
美国
大约1个月 人在使用应用
2024年10月18日

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

Lefton Home
香港特别行政区
23天 人在使用应用
2024年6月25日

Very good, the functions can basically meet my needs, easy to use, suitable for cross-border marketing and after-sales. The AI ​​experience is very good, easy to get started training and debugging, and the replies are also very smart

Hoverfly
美国
23天 人在使用应用
2024年6月19日

This software is not bad to use and has saved me a lot of work. The workload that was originally only completed by five customer service representatives can now be completed by three people, saving a lot of time. The AI is really powerful, and the requirements we raise can always be solved quickly. After all, it is not manual and cannot replace manual labor 100%. It is already great

ROCKBROS-EU
德国
22天 人在使用应用