QuickCEP: Live Chat&AI Chatbot

QuickCEP: Live Chat&AI Chatbot

Priser
Gratis abonnement tilgængeligt
Højdepunkter
Fungerer sammen med de nyeste temaer
Bedømmelse
4,8 (63)
Udvikler
QuickCEP

Kundeengagementsplatform med live chat, AI-chatbot, marketingautomatisering, CDP og mere.

QuickCEP er designet til at forbedre kundeservice og øge konvertering og salg for e-handelsvirksomheder. Dens AI-chatbots tilbyder 24/7 assistance og support til kunder. Den omnichannel live chat kan håndtere beskeder fra live chat, Instagram, Messenger, Email, WhatsApp og TikTok Shop alt på én platform. Derudover kan den spore kundeadfærd i realtid for værdifulde indsigter. Data fra CDP kan segmenteres og bruges til målrettede markedsføringskampagner såsom EDM'er og pop-ups.

QuickCEP er designet til at forbedre kundeservice og øge konvertering og salg for e-handelsvirksomheder. Dens AI-chatbots tilbyder 24/7 assistance og support til kunder. Den omnichannel live chat kan håndtere beskeder fra live chat, Instagram, Messenger, Email, WhatsApp og TikTok Shop alt på én platform. Derudover kan den spore kundeadfærd i realtid for værdifulde indsigter. Data fra CDP kan segmenteres og bruges til målrettede markedsføringskampagner såsom EDM'er og pop-ups. mere
  • Omnichannel live chat - reager øjeblikkeligt på alle beskeder på én platform.
  • Forbedr kundeinteraktioner med personaliserede oplevelser ved hjælp af AI-chatbots.
  • Integrer nemt QuickCEP med din Shopify-butik i tre enkle trin.
  • Kør målrettede e-mailmarkedsførings- og pop-up-kampagner for segmenterede målgrupper.
  • Opnå dybere indsigt i dine kunder med realtidsadfærdssporing.

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Højdepunkter
Fungerer sammen med de nyeste temaer

Sprog

Engelsk, Kinesisk (forenklet), Kinesisk (traditionelt), Japansk, og Koreansk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Priser

Free

Gratis

  • For individuelle sælgere
  • 100 beskeder/md
  • 1 sæde Livechat/Email
  • AI Chatbots & AI Copilot Basic
  • Automatiser AI Chatbots træning
  • Support GTS

Starter

$49 om måneden

eller $540 om året, og spar 8 %

  • For små virksomheder
  • 1.000 beskeder/md
  • 2 sæder Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automatiser AI Chatbots træning
  • Support GTS

Growth

$99 om måneden

eller $1,068 om året, og spar 10 %

  • For voksende virksomheder
  • 3.000 beskeder/md
  • 3 sæder Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automatiser AI Chatbots træning
  • Support GTS

Enterprise

$899 om måneden

eller $9,888 om året, og spar 8 %

  • Ubegrænset & AI Pro
  • Tilpassede funktioner
  • Ubegrænset Livechat/Email/FB/INS
  • Marketingkampagne
  • CDP
  • Japanske kunder: marketing@acrove.co.jp

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (63)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
18. oktober 2024

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

Lefton Home
SAR Hongkong
23 dage bruger appen
6. august 2024

Our customer service and operations teams are using this software, and the results are very good! It not only improves work efficiency, but also has easy-to-use functions and many functional details. I recommend it!

GOTRAX Canada
Canada
Cirka 2 måneder bruger appen
6. august 2024

The function is very powerful and quite suitable for our cross-border brand. Multi-channel chat aggregation supports AI reply, has CDP data analysis, and retains customer data for marketing. It is good.

FLEXTAIL
SAR Hongkong
3 måneder bruger appen
5. august 2024

From the beginning, our experience with this customer service software has been overwhelmingly positive. The interface is clean and well-organized, which simplifies navigation and enhances our ability to manage customer interactions efficiently. What stands out most is its capability to consolidate conversations from various channels, significantly boosting our team's productivity and improving customer satisfaction.

Uniquexgifts
SAR Hongkong
29 dage bruger appen
Redigeret 31. oktober 2024

The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.

EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.

For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.

If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.

Lumissence
Rumænien
5 dage bruger appen
QuickCEP svarede 22. januar 2025

Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.

Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.

we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.

Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.

PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.

I hope that after reviewing the information, you might consider retracting your one-star rating.

Support

Appsupport leveres af QuickCEP.

Udvikler

QuickCEP

7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG

Lanceret

5. januar 2022

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