QuickCEP: Live Chat&AI Chatbot
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Plataforma de Compromiso con el Cliente con Chat en Vivo, Chatbot IA, Automatización de Marketing, CDP y más.
QuickCEP está diseñado para mejorar el servicio al cliente y aumentar la conversión y las ventas para los negocios de comercio electrónico. Sus chatbots IA ofrecen asistencia y soporte 24/7 para los clientes. El chat en vivo omnicanal puede manejar mensajes de chat en vivo, Instagram, Messenger, Email, WhatsApp y TikTok Shop todo en una sola plataforma. Además, puede rastrear el comportamiento del cliente en tiempo real para obtener información valiosa. Los datos del CDP pueden ser segmentados y utilizados para campañas de marketing dirigidas como EDMs y pop-ups.
- Chat en vivo omnicanal: responda instantáneamente a todos los mensajes en una sola plataforma.
- Mejore las interacciones con los clientes con experiencias personalizadas usando chatbots IA.
- Integre fácilmente QuickCEP con su tienda Shopify en tres simples pasos.
- Ejecute campañas de marketing por correo electrónico y pop-ups dirigidas para audiencias segmentadas.
- Obtenga información más profunda sobre sus clientes con el seguimiento del comportamiento en tiempo real.
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- Características
- Funciona con los temas más recientes
Idiomas
Inglés, Chino (simplificado), Chino (tradicional), Japonés, y Coreano
Esta aplicación no está traducida al Español
Funciona con
Categorías
Mensajería en tiempo real
Respuestas automatizadas
Precios
Free
Gratis
- Para vendedores individuales
- 100 Mensajes/mes
- 1 Asiento Livechat/Email
- Chatbots IA & AI Copilot Básico
- Automatización de Entrenamiento de Chatbots IA
- Soporte GTS
Starter
$49 al mes
o $540 al año con un ahorro del 8%
- Para pequeñas empresas
- 1000 Mensajes/mes
- 2 Asientos Livechat/Email/FB/INS
- Chatbots IA & AI Copilot Básico
- Automatización de Entrenamiento de Chatbots IA
- Soporte GTS
Growth
$99 al mes
o $1,068 al año con un ahorro del 10%
- Para negocios en crecimiento
- 3000 Mensajes/mes
- 3 Asientos Livechat/Email/FB/INS
- Chatbots IA & AI Copilot Básico
- Automatización de Entrenamiento de Chatbots IA
- Soporte GTS
Enterprise
$899 al mes
o $9,888 al año con un ahorro del 8%
- Ilimitado & AI Pro
- Funciones personalizadas
- Livechat/Email/FB/INS Ilimitado
- Campaña de Marketing
- CDP
- Clientes japoneses: marketing@acrove.co.jp
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (82)
Very powerful sofeware for customer service.
All team members are wonderful!
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
very helpful and good system
really introduce this APP， I will recommend him to my colleagues,It has improved my work efficiency
Soporte técnico
Soporte de la aplicación proporcionado por QuickCEP.
Recursos
Desarrollador
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Fecha de lanzamiento
5 de enero de 2022
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