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QuickCEP: Live Chat&AI Chatbot
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Plateforme d'engagement client avec chat en direct, chatbot IA, automatisation marketing, CDP et plus encore.
QuickCEP est conçu pour améliorer le service client et augmenter la conversion et les ventes pour les entreprises de commerce électronique. Ses chatbots IA offrent une assistance et un support 24/7 aux clients. Le chat en direct omnicanal peut gérer les messages provenant du chat en direct, d'Instagram, de Messenger, d'Email, de WhatsApp et de TikTok Shop, le tout sur une seule plateforme. De plus, il peut suivre le comportement des clients en temps réel pour obtenir des informations précieuses. Les données du CDP peuvent être segmentées et utilisées pour des campagnes marketing ciblées telles que les EDMs et les pop-ups.
- Chat en direct omnicanal - répondez instantanément à tous les messages sur une seule plateforme.
- Améliorez les interactions avec les clients grâce à des expériences personnalisées utilisant des chatbots IA.
- Intégrez facilement QuickCEP à votre boutique Shopify en trois étapes simples.
- Lancez des campagnes de marketing par email et des pop-ups ciblés pour des audiences segmentées.
- Obtenez des insights plus profonds sur vos clients avec le suivi du comportement en temps réel.
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- Caractéristiques
- Fonctionne avec les thèmes les plus récents
Langues
anglais, chinois (simplifié), chinois (traditionnel), japonais, et coréen
Cette application n’est pas traduite en français
Fonctionne avec
Catégories
Messagerie en temps réel
Réponses automatisées
Personnalisation
Tarification
Free
Gratuite
- Pour les vendeurs individuels
- 100 Messages/mois
- 1 Siège Livechat/Email
- Chatbots IA & AI Copilot Basic
- Automatisation de la formation des Chatbots IA
- Support GTS
Starter
$49 / mois
ou $540/an et économisez 8 %
- Pour les petites entreprises
- 1 000 Messages/mois
- 2 Sièges Livechat/Email/FB/INS
- Chatbots IA & AI Copilot Basic
- Automatisation de la formation des Chatbots IA
- Support GTS
Growth
$99 / mois
ou $1,068/an et économisez 10 %
- Pour les entreprises en croissance
- 3 000 Messages/mois
- 3 Sièges Livechat/Email/FB/INS
- Chatbots IA & AI Copilot Basic
- Automatisation de la formation des Chatbots IA
- Support GTS
Enterprise
$899 / mois
ou $9,888/an et économisez 8 %
- Illimité & AI Pro
- Fonctionnalités personnalisées
- Livechat/Email/FB/INS Illimité
- Campagne Marketing
- CDP
- Clients japonais : marketing@acrove.co.jp
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (82)
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
Very powerful sofeware for customer service.
All team members are wonderful!
very helpful and good system
This app features a simple design, smooth operation, and comprehensive functionality. Both beginners and advanced users can easily get started. Its intelligent recommendation system is accurate, providing an excellent personalized experience. The interface is user-friendly and highly responsive, making it irresistible. With no ad interruptions, users can stay focused, truly enhancing productivity in work and life.
Assistance
Assistance relative à l’application fournie par QuickCEP.
Ressources
Développeur
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Lancement
5 janvier 2022
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