QuickCEP: AI Support Agent
Galerija istaknutih slika
Platforma za interakciju s kupcima s razgovorom uživo, AI agentima, automatizacijom marketinga, CDP-om i još mnogo toga.
Želite proširiti globalnu internetsku trgovinu bez gomilanja troškova podrške? QuickCEP pruža naprednu platformu AI agenata pokretanu LLM-om za automatizaciju interakcija, pojednostavljenje podrške i povećanje prodaje na svim kanalima. Za razliku od krutih chatbotova, naš empatični AI agent razumije složeni kontekst i izvršava stvarne poslovne zadatke. Radi 24/7 kao vaš posvećeni digitalni zaposlenik bez zastoja u radu, pretvarajući razgovore o podršci u stalni prihod.
- Višekanalni zajednički ulazni pretinac: upravljajte razgovorom uživo, WhatsAppom i e-poštom u jednom ulaznom pretincu.
- Inteligentno vođeno kupovanje: umjetna inteligencija analizira razgovore s kupcima kako bi povećala konverziju.
- Automatizirani rast na WhatsAppu: masovno šaljite prilagođene marketinške obavijesti i ažuriranja narudžbi.
- Besprijekoran prijenos na agenta: inteligentno preusmjeravajte složene probleme ljudskim agentima.
- Globalna sigurnost podataka: certifikat ISO 27001/27701 i potpuna usklađenost s GDPR-om.
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- Popularno među trgovinama poput vaše
- Sjedište: Sjedinjene Američke Države
Jezici
engleski, kineski (pojednostavnjeni), kineski (tradicionalni), japanski, i korejski
Ova aplikacija nije prevedena na hrvatski
Radi u kombinaciji sa
Kategorije
Razmjena poruka u stvarnom vremenu
Automatizirani odgovori
Kanali
Automatizacija tijeka rada
- Automatski odgovor
- Predlošci za odgovor
- Odgovori umjetne inteligencije
- Sažeci umjetne inteligencije
- Sustav za zahtjeve
- Objedinjena ulazna pošta
- Automatska dodjela
- Pokretači na temelju pravila
- Eskalacija
- Označavanje
- Otkrivanje neželjene pošte
- Praćenje narudžbi
- Obavijesti korisnicima
- Ankete za povratne informacije
- Višejezičnost
- Više trgovina
- Analitika
- Izvješća
Cijene
Odaberite plan koji najbolje odgovara vašem poslovanju.
Besplatno
Besplatno
Značajke
- Za pojedinačne prodavače
- 100 poruka mjesečno (ljudi i AI)
- 1 korisničko mjesto za razgovor uživo / e-poštu
- AI chatbotovi i AI Copilot Basic
- Automatizirana obuka AI chatbota
- Podrška za GTS
Enterprise
$1,699 / mj.
ili $19,888/god. i uštedite 2 %
Značajke
- Agent za razgovor / Agent za e-poštu / Agent za komentare
- Agent Self-EVO
- 10 000 AI kredita
- Razgovor uživo / E-pošta / Poziv / SMS / FB / INS / X / WhatsA
- Zahtjevi za podršku
- CDP
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Recenzije (56)
We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.
The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Podrška
Podršku za aplikaciju pruža QuickCEP.
Resursi
Ovaj razvojni programer ne nudi izravnu podršku na jeziku: Hrvatski.
Programer
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Pokrenuto
5. siječanj 2022.
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