QuickCEP: Live Chat&AI Chatbot

QuickCEP: Live Chat&AI Chatbot

요금제
무료 플랜 사용 가능
하이라이트
최신 테마와 작동
평점
4.8 (82)
개발자
QuickCEP

Customer Engagement Platform with Live Chat, AI Chatbot, Marketing Automation, CDP, and More.

QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups.

QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups. 더 보기
  • Omnichannel live chat - respond instantly to all messages on one platform.
  • Enhance customer interactions with personalized experiences using AI chatbots.
  • Easily integrate QuickCEP with your Shopify store in three simple steps.
  • Run targeted email marketing and pop-up campaigns for segmented audiences.
  • Gain deeper insights into your customers with real-time behavior tracking.
하이라이트
최신 테마와 작동

언어

영어, 중국어(간체), 중국어(번체), 일본어, 그리고 한국어

다음과 호환:

요금제

Free

무료

  • For individual sellers
  • 100 Messages/mo
  • 1 Seat Livechat/Email
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Starter

$49 /월

또는 연 $540 및 8% 할인

  • For small businesses
  • 1000 Messages/mo
  • 2 Seat Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Growth

$99 /월

또는 연 $1,068 및 10% 할인

  • For growing business
  • 3000 Messages/mo
  • 3 Seat Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Enterprise

$899 /월

또는 연 $9,888 및 8% 할인

  • Unlimited​ & AI Pro
  • Custom Features
  • Livechat/Email/FB/INS Unlimited​
  • Marketing Campaign
  • CDP
  • Japanese customers: marketing@acrove.co.jp

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (82)

전체 평점
4.8
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 11월 1일

Very powerful sofeware for customer service.
All team members are wonderful!

eco-worthy-it
미국
앱 사용 기간 대략 1개월
2024년 10월 18일

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

Lefton Home
홍콩(중국 특별행정구)
앱 사용 기간 23일
2024년 10월 31일에 편집됨

The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.

EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.

For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.

If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.

Lumissence
루마니아
앱 사용 기간 5일
답글 QuickCEP개 2025년 1월 22일

Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.

Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.

we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.

Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.

PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.

I hope that after reviewing the information, you might consider retracting your one-star rating.

2024년 10월 11일

very helpful and good system

actbest
홍콩(중국 특별행정구)
앱 사용 기간 12일
2024년 8월 6일

really introduce this APP, I will recommend him to my colleagues,It has improved my work efficiency

zenvibesfengshui
홍콩(중국 특별행정구)
앱 사용 기간 7개월

지원

앱 지원은 QuickCEP에서 제공합니다.

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

개발자

QuickCEP

7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG

출시됨

2022년 1월 5일

이 앱과 비슷한 더 많은 앱 보기

4.6 별 5개 중 총 리뷰 1930개 무료 플랜 사용 가능
Offer great service with AI chat bots, live chat, and helpdesk
4.2 별 5개 중 총 리뷰 712개 무료 체험 이용 가능
Instantly resolve support inquiries and grow your business.
4.9 별 5개 중 총 리뷰 807개 무료 플랜 사용 가능
Empower support with AI helpdesk, help center, Email inbox

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