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Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More.
Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue.
- Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox.
- Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion.
- Automated WhatsApp Growth: Send tailored marketing & order updates at scale.
- Seamless Agent Handover: Intelligently route complex issues to human agents.
- Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
Języki
Angielski, Chiński (uproszczony), Chiński (tradycyjny), Japoński, i Koreański
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
Kategorie
Wiadomości w czasie rzeczywistym
Automatyczne odpowiedzi
Kanały
Automatyzacja workflow
- Automatyczne odpowiedzi
- Szablony odpowiedzi
- Odpowiedzi oparte na sztucznej inteligencji
- Podsumowania oparte na sztucznej inteligencji
- Biletowanie
- Ujednolicona skrzynka odbiorcza
- Automatyczne przypisywanie
- Wyzwalacze oparte na regułach
- Eskalacje
- Oznaczanie
- Wykrywanie spamu
- Śledzenie zamówień
- Powiadomienia klientów
- Ankiety z informacją zwrotną
- Wielojęzyczne
- Wiele sklepów
- Analizy
- Raporty
Ceny
Wybierz plan najlepiej dopasowany do potrzeb firmy.
Free
Gratis
Funkcje
- For individual sellers
- 100 Messages/mo
- 1 Seat Livechat/Email
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Starter
$99 /miesiąc
albo $1,068/rok, co pozwala oszczędzić 10%
Funkcje
- For small businesses
- 1000 Messages/mo
- 2 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Growth
$199 /miesiąc
albo $2,148/rok, co pozwala oszczędzić 10%
Funkcje
- For growing business
- 3000 Messages/mo
- 3 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Enterprise
$999 /miesiąc
albo $11,028/rok, co pozwala oszczędzić 8%
Funkcje
- Unlimited & AI Pro
- Custom Features
- Livechat/Email/FB/INS Unlimited
- Marketing Campaign
- CDP
- Voice Agent
- Japanese: marketing@acrove.co.jp
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (55)
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
I am writing to express my sincere appreciation for the outstanding service provided by your email services team on the Shopify platform. Our experience with your service has been nothing short of exceptional.
From the initial setup to ongoing support, your team has demonstrated a high level of professionalism and expertise. The user-friendly interface and robust features have significantly enhanced our email marketing efforts, leading to improved customer engagement and increased sales.
What truly sets your service apart is the quality of customer support. Whenever we encountered issues or had questions, your team was quick to respond and provided effective solutions. Their friendly and knowledgeable assistance made a significant difference in our experience.
Very good, the functions can basically meet my needs, easy to use, suitable for cross-border marketing and after-sales. The AI experience is very good, easy to get started training and debugging, and the replies are also very smart
Pomoc techniczna
Pomoc techniczną dla aplikacji zapewnia QuickCEP.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Wprowadzenie na rynek
5 styczeń 2022
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