QuickCEP: AI Support Agent
Galéria propagovaných obrázkov
Platforma na zapojenie zákazníkov so živým chatom, AI agentom, marketingovou automatizáciou, CDP a ďalšími funkciami.
Chcete rozšíriť svoj globálny e-commerce bez zvyšovania nákladov na podporu? QuickCEP prináša pokročilú platformu s AI agentom riadeným modelmi LLM na automatizáciu interakcií, zefektívnenie podpory a zvýšenie predaja naprieč kanálmi. Na rozdiel od rigidných chatbotov náš empatický AI agent rozumie zložitému kontextu a plní skutočné obchodné úlohy. Pracuje 24/7 ako váš vyhradený digitálny zamestnanec bez výpadkov a mení konverzácie s podporou na opakované tržby.
- Viackanálová zdieľaná doručená pošta: Spravujte živý chat, WhatsApp a e-maily v jednej schránke.
- Inteligentné nakupovanie so sprievodcom: Umelá inteligencia analyzuje chaty kupujúcich s cieľom zvýšiť konverziu.
- Automatizovaný rast na WhatsAppe: Hromadne odosielajte prispôsobený marketing a aktualizácie objednávok.
- Plynulé odovzdanie agentovi: Inteligentne smerujte zložité problémy na ľudských agentov.
- Globálna bezpečnosť dát: Certifikácia ISO 27001/27701 a úplný súlad s nariadením GDPR.
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- Obľúbené v obchodoch, ako je ten váš
- Sídli v USA
Jazyky
angličtina, čínština (zjednodušená), čínština (tradičná), japončinaa kórejčina
Táto aplikácia nie je preložená do jazyka: slovenčina
Funguje so službami
Kategórie
Správy v reálnom čase
Automatické odpovede
Kanály
Automatizácia pracovných postupov
- Automatická odpoveď
- Šablóny odpovedí
- Odpovede AI
- Súhrny AI
- Vytváranie ticketov
- Jednotná doručená pošta
- Automatické priradenie
- Spúšťače na základe pravidiel
- Eskalácia
- Označovanie
- Detekcia spamu
- Sledovanie objednávok
- Upozornenia zákazníkov
- Prieskumy spätnej väzby
- Viacjazyčnosť
- Viac obchodov
- Analytika
- Správy
Cenotvorba
Vyberte si plán, ktorý najlepšie vyhovuje vášmu podnikaniu.
Zadarmo
Zdarma
Funkcie
- Pre individuálnych predajcov
- 100 správ/mes. (ľudia a AI)
- 1 miesto pre živý chat/e-mail
- AI chatboti a AI Copilot Basic
- Automatizácia trénovania AI chatbotov
- Podpora pre GTS
Enterprise
$1,699 / mesiac
alebo $19,888/rok a ušetríte 2 %
Funkcie
- Chatový agent/e-mailový agent/agent pre komentáre
- Self-EVO agenta
- 10 000 kreditov AI
- Živý chat/e-mail/hovor/SMS/FB/INS/X/WhatsA
- Tikety
- CDP
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Všetky poplatky sa účtujú v USD. Pravidelné poplatky a poplatky na základe používania sa účtujú každých 30 dní. Zobraziť všetky cenové možnosti
Recenzie (56)
We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.
The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Podpora
Podporu aplikácie poskytuje vývojár QuickCEP.
Zdroje
Tento vývojár neposkytuje priamu podporu v jazyku: Slovenčina.
Vývojár
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Spustené
5. január 2022
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