QuickCEP: AI Support Agent
Galerija izpostavljenih slik
Platforma za vključevanje strank s klepetom v živo, agentom z umetno inteligenco, avtomatizacijo trženja, CDP-jem in še več.
Želite razširiti globalno e-trgovino brez povečevanja stroškov podpore? QuickCEP ponuja napredno platformo za agente z umetno inteligenco (UI), ki temelji na velikih jezikovnih modelih (LLM), za avtomatizacijo interakcij, optimizacijo podpore in povečanje prodaje v vseh kanalih. V nasprotju s togimi klepetalnimi roboti naš empatični agent z UI razume zapleten kontekst in izvaja dejanska poslovna opravila. Deluje 24 ur na dan in vse dni v tednu kot vaš predani digitalni zaposleni brez izpadov ter pogovore o podpori spreminja v ponavljajoči se prihodek.
- Večkanalni predal v skupni rabi: Upravljajte klepet v živo, WhatsApp in e-pošto v enem predalu.
- Pametno vodeno nakupovanje: UI analizira klepete kupcev za povečanje konverzije.
- Avtomatizirana rast prek aplikacije WhatsApp: Masovno pošiljajte prilagojena trženjska sporočila in posodobitve naročil.
- Nemotena predaja agentu: Pametno usmerjajte zapletene težave k človeškim agentom.
- Globalna varnost podatkov: Certifikat ISO 27001/27701 in popolna skladnost z uredbo GDPR.
Vsebuje samodejno prevedeno besedilo
- Priljubljeno v trgovinah, podobnih vaši
- Sedež v Združenih državah Amerike
Jeziki
Angleščina, Kitajščina (poenostavljena), Kitajščina (tradicionalna), Japonščinain Korejščina
Ta aplikacija ni prevedena v jezik: slovenščina
Deluje z
Kategorije
Sporočanje v realnem času
Samodejni odgovori
Kanali
Avtomatizacija potekov dela
- Samodejni odgovor
- Predloge odgovorov
- Odgovori z UI
- Povzetki z UI
- Upravljanje zahtevkov
- Skupni predal
- Samodejno dodeljevanje
- Sprožilci na podlagi pravil
- Eskalacija
- Označevanje
- Zaznavanje neželene pošte
- Sledenje naročilom
- Obvestila za stranke
- Ankete o povratnih informacijah
- Večjezičnost
- Več trgovin
- Analitika
- Poročila
Določanje cen
Izberite paket, ki najbolj ustreza vašemu podjetju.
Brezplačno
Brezplačno
Funkcije
- Za posamezne prodajalce
- 100 sporočil/mesec (človek in UI)
- 1 uporabniško mesto za klepet v živo/e-pošto
- Klepetalni roboti z UI in osnovna različica kopilota z UI
- Avtomatizacija usposabljanja klepetalnih robotov z UI
- Podpora za GTS
Enterprise
$1,699 /mesec
ali $19,888/leto s prihrankom 2 %
Funkcije
- Agent za klepet/agent za e-pošto/agent za komentarje
- Samostojni razvoj agenta
- 10.000 kreditov za UI
- Klepet v živo/E-pošta/Klici/SMS/FB/IG/X/WhatsApp
- Zahtevki
- CDP
Vsebuje samodejno prevedeno besedilo
Vse bremenitve se zaračunajo v tej valuti: USD. Ponavljajoče bremenitve in bremenitve glede na uporabo se zaračunajo vsakih 30 dni. Oglejte si vse možnosti določanja cen
Mnenja (56)
We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.
The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Podpora
Podporo za aplikacijo zagotavlja QuickCEP.
Viri
Razvijalec ne ponuja neposredne podpore v jeziku: Slovenščina.
Razvijalec
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Izdano
5. januar 2022
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