The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Customer Service is non existent, I've reached out for customization for several days and have not received any acknowledgement. Im trying to get help with the addition of a wish list code and no one has contacted as in if this is doable. I hate to give bad reviews but this is my last resort for help, being this is a paid app after free trial you would think they'd be more eager to retain customers, i will wait to see if negative review gets there attention before i delete app and if any charges will ask for refund. Very dissapointed!!!!