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This actually decreased my speed and also affected my store. im not able to change coloring in the customize section for example. i want the developer to get back to me ASAP to remove code from theme.
Hi memrable,
thank you for your feedback.
As discussed via mail our app only uses Shopify's official ScriptTag API: https://shopify.dev/api/admin/rest/reference/online-store/scripttag
This means: As soon as you uninstall our app from your store, Shopify will stop loading our app and there's nothing left in your theme or somewhere else.
Quote from the Shopify docs linked above:
"Script tags are scoped to the app that created them. When an app is uninstalled from a shop, all of the script tags that it created are automatically removed along with it."
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That's why it's technical impossible for us to remove any code from your store as it was already removed. Unfortunately you theme still didn't work after uninstalling our app, so the problem must have been caused by something else.
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Our app basically works as follows: As soon your home page was fully loaded, our app start to fetching all sites that could be visited next and holds those in the browser's cache. This can't cause issues with the customiser.
The technology behind is is built and maintained by Google and is used in a lot of projects. We just adapted it for Shopify and offering as an 1-click-install app here so a merchant's theme code doesn't need to be modified.
Up until now you were the first of hundreds of users with this problem, so it's probably a pretty unique case here and is probably connected to your theme or another app.
Please let us know if we can help you with anything else and we'll happily jump in.
Best regards,
Daniel