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The app is amazing and customer service is stunning. Normie helped me in less than 5 minutes and when we need to run business every single second counts. Trust this guys and thanks Normie
Little review of my review. I contacted the guys 4 times now and to be honest this is the best cutomer team I’ve been dealing with. My Compliments to you guys and thanks a lot to Omar, Thea and Jayson. Quick, efficient and always friendly. Just a pleasure to ask for help
Omar helped lots with an acidental payments being made very good customer service thankyou.
It was really great being able to chat through my setup issues live with Joseph. He was highly responsive and listened to what I was asking then went above and beyond to answer. He also provided some really useful resources. Top notch customer service!
If its not for thiscustomer service agent . I think i would have Quit etsy.com. wish all agents were like him Sincerely adalilareyessanchez@gmail.cpm
I have had the pleasure of working with Joseph on multiple occasions, and each time he has exceeded my expectations. He is reliable, punctual, and always goes the extra mile to ensure that everything is done to the highest standard. Not only is Joseph incredibly skilled at what he does, but he also takes the time to explain things in a clear and concise manner. He is patient and understanding, always willing to answer any questions or address any concerns that may arise.
The associate who helped me was really great! The help I received was above and beyond!
Omar was very helpful!
Honestly, I thought the 5 stars reviews everywhere seemed a bit dodgy. I also thought that asking for help through the chat at 5pm CET wouldn't get me a quick answer.
WEEEEEELL..... Omar replied instantly, jumped into the process, identified the blocker, did what I wanted to achieve, went the extra mile, and here I am 15 minutes later with my Shopify products available on Etsy.
I'm impressed.
Khaled was incredible helpful and promptly sorted out all the initial teething problems I had. A joy to deal with.
Strongly recommend.
I didn't know how to create new products in Etsy from Shopify. Joseph was very helpful and helped me with all the steps. He actually synced all products we wanted to do. Also, he sent me all the steps in email later.
Sincerely appreciated his help..
Amit