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Thanks a lot Jayson for your help with the set up. very professional and helpful !!!!
Delphine
I want to give a big shout-out to Khaled, the customer service representative who assisted me recently. As a new user, I had several questions and concerns, and Khaled was nothing short of spectacular throughout the entire process. He was incredibly understanding and patient, ensuring that my setup was successful and all my questions were thoroughly addressed. Thanks to his exceptional support, everything went smoothly.
I truly hope that all future interactions with your customer service team are as positive as this one. Khaled set a high standard, and it would be great to see this level of excellence consistently from everyone on the team.
I was quite confused completing the integration between Etsy and Shopify on my own. However Omar Youseff assisted me and explained why my products were noy syncing. He helped me complete the process and was extremely friendly and efficient.
Great and fast service thank you :) a gentleman called omar sorted all my store out for me
Perfect I highly recommend
So far I'm pleased with the assistance trying to get my products synced from Etsy after they've suspended my account. I have a few steps to take but I like how resourceful Joesph is! Thanks!!
I had downloaded the app and realized that I was not yet ready for it. I contacted customer service and Joseph (the rep) was amazing and helped figure out exactly how I should delete the app and also helped me get a refund for the two extra months that I was charged while I did not use the app. I will definitely return to this when I am ready.
very helpful. It took 3 agents over the course of the day, omar and diane were also very good from before. Arianne was very nice and helpful. eventually we got it
It was great, Omar was very helpful and walked me through the whole process, im very happy and has saved me loads of time. Thankyou
Customer service is great! Joseph and Arianne have been a great help since I added the app! Everyone is friendly and willing to help with any questions on syncing and how to used the app