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I firstly have to start with the excellent customer service provided to me by Angelica which has been 10/10 - Absolutely brilliant! She was very helpful, knowledgeable and very, very patient.
The app has a very clean user interface and is quite straightforward. After getting to know the export and sync settings things are pretty easy if you are looking to sync your entire Shopify store with Etsy. The sync itself works flawlessly.
Help is at hand almost instantly if you have any questions or issues. Like I said, the customer service is excellent.
Hello Conrad,
Thank you so much for your wonderful feedback and kind words. I am so happy that I was able to solved alll of your issues and answer all of your questions. I wish you and your business all the best.
- Angelica 😊
great service
Thank you for the 5-star feedback! We are delighted to hear that you had a fantastic experience.
I was assisted by Mohamed Hussein during the onboarding and setting up my business account, shop and products sync. Mohamed had gone well above and beyond each step of the way to the point of having a video call, screenshare and going thru every part of the process thoroughly and certainly with passion and willingness to make sure I'm totally done with the whole setup. He even was ready to be online with me syncing all my products, thank you so much for your help. Etsy definitely cares for their clients thru their customer service and their team. Again thank you again Mohamed.
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and service and it’s always rewarding to hear kind words. We love that you love us :)
Thank you Joseph for your help!! Great Job
Easy to use and support is there if you need it!
Joseph Morris was really great. He helped me to figure out why my products were not being picked up for synced and fixed the issue. Definitely recommend this app.
Great customer service.
Thank you so much for your kind words. I am very happy that I was able to resolve all of your concerns. I wish you all the best. :)
Very impressed with customer service and the app
This was so easy and fast to use, and the issue I had with syncing was resolved by Omar immediately and required little to no effort on my part. I was kind of daunted by the thought of moving all of my products and variants to Etsy manually, but the process was so simple and fast that I'm a little annoyed at myself for not doing it sooner. Everything is automated - too. Perfect!
Really great customer service support from Joseph. He actually reached out to me before I sent a message to offer help since my products didn't sync. He corrected everything and enabled our barcodes to be used instead of SKUs. Really on point support for this app and so far seamless!