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So far so good, I had way too many existing etsy listings to manually copy everything over. Wasn't sure how to get started but customer support, customer success agent Angelica was super helpful getting me sorted and off to the races. Really fast response and super helpful.
This app is dangerous and in my opinion should be taken out by Shopify. If you products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images. This is probably Etsy limitation as such products won't map 1:1 in Etsy.
The main problem is that this app will break your products images on Shopify rendering your product pages with only subset of images for variants and the main image being wrong. The app is making changes to master data (the Shopify) without your permission yet it should just sync it to Etsy. Shopify Support is also suggesting that they made changes to the store template.
I had to go though Shopify support to rectify the mess it left behind! And there is still some things that don't work the way they did before and even Shopify Support can't work out how to fix it.
Hello, while we appreciate negative feedbacks but unfortunately this is a FALSE claim. We are willing to put $1000 on the table if you can prove that we altered even a single image in your store (let alone the whole product page).
Moreover, while installing the app, we never even ask for permission to access your online store as our app doesn’t have anything to do with that. Please see the screenshots attached -
1. https://imgur.com/a/eGiVOHD (Generic App) - Permissions asked by a sample app that can access to edit your online store.
2. https://imgur.com/a/eKzqJAd (Our app) - There is no mention of permission to “edit your online store” in the permission’s section.
Here are our thoughts to your another claim -
“If your products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images.”
- If Etsy only supports up to 10 images and you have 20 variants then how are we supposed to fit in all 20 images in the space of 10?
At RAKT, we take negative criticisms VERY seriously but unfortunately there is nothing for us to learn from this false claim (which is sadly something Shopify doesn’t take action upon either)
Great customer service. I am not sure whether it will meet my needs though as it doesn't seem like you can customise the listings via the app but rather to customise you need to do it through the Etsy app which makes it laborious again.
Easy to use Mohamed Hussein helped me with all my questions.
I want to thank you for taking the time to share your thoughtful review. We appreciate your trust.
Angelica was amazing and helped me through the whole process! I would recommend to anyone who wants to sync with Etsy!
Wunderbarer Service und eine wirklich einfache Bedienung
This review is more for Joseph's outstanding customer service than the product itself- since I haven't had a chance to actually use it yet. Joseph immediately stepped in as soon as I logged in and took away any guesswork I may have had, helping sync my items seamlessly in the way that I requested. I already feel confident moving forward as I know I can always reach out with any questions. Thank you Joseph!
EXCELLENT CUSTOMER SERVICE. LOVED IT
solved my problem in less than 5 minutes. highly recommended service.
customer service made everything so easy! Set up took literally minutes-def recommend to keep all of your orders in once place
Thank you so much for this wonderful review. It was a pleasure assisting you in the whole process. Please let me know whenever you need help.
- Joseph
Saves so much time and effort. Customer Service was wonderful. 100% recommend for ease of use and service level