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Lovely team to work with! Very fast and easy with clear instructions given. No problems at all and very pleased.
Thank you for your kind feedback. It's highly appreciated. Please let me know if you need any other help in the future.
Amazing customer service! Joseph was super helpful and supportive! He managed to fix an issue I had in a few minutes.
Thank you so much for your kind review! Happy to help! 😊 Don't hesistate to reach out again for any inquiry!
- Joseph
Very helpful customer service! Was very quick to help me with my query and easy to communicate. Thank you
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with our Service. If you have any questions or need further assistance, feel free to reach out. Your support means the world to us!
Thea was very nice and helped me with the sync. I needed this to be free because I am a pretty poor artist.
I would recommend this app to others.
The written instructions to how to sync were very clear for someone that isn't 'techy'. There was also the option to speaking to someone on chat which I don't usually do however, I had a issue which led to me using the chat. I'm so happy I did.
The person I was dealing with was so very helpful, it felt like I had an invested partner helping find a solution to my business need. The title of the person was Customer Success Agent and it was an appropriate title, they were truly focussed on the success of my store.
Hello Trisha! Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! You can email or chat us up anytime and we'll be more than happy to assist you-- Thea 😊
This app completely fucked up my entire online business. It has added and removed inventory from my store for no apparent reason and I have had to do inventory on everything to make sure everything is corrected, and I have thousands of products, so you can imagine how fun that has been for me. They said they would figure out what was wrong for me, but it's been 2 days and I just don't have the time to wait for this. Every day it's removing and adding more of my inventory and I can't keep up. Just awful.
Great experience working with Thea and Joseph. They were very helpful with resolving the challenges I was experiencing.
Don't bother to use this app if you are trying to sync digital products. The app doesn't work for digital products. I asked about this before I installed the app and was told the app could do what I needed. Then, I installed it and wasted 2 hours trying to get things set up, only to discover that the product doesn't work for digital products. I then got two different stories from support about whether the app will or will not work.
When it was made clear that I was annoyed with the runaround over if the app works with digital products, the app was delisted for a day for a "planned" update.
This app saved me so much time. If I had to manually list 3000 items in etsy from my shopify I would never get it done. Joesph was so helpful and did most of the work for me. He gives great customer service.
Great in-person service helping me along and the app meets my need. Hope this review helps my service person, who was great.