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Omar was so helpful getting everything set up & understanding how to use it.
Great customer experience. Joseph was great! I do wish they had the feature to sync customer data from Etsy to Shopify
I've had to call customer service but they were super helpful and kind. I don't know much about computers and they walked me through everything!
Jayson is so helpful and knowledgeable
The support is very friendly but unfortunately there are bugs that completely ruin the experience of being a hassle free integration.
To the development team, here are the issues I've encountered that haven't been fixed & required manual remediation:
1. When an order contains a line item for "Shipping Charges" the fulfillment status of the order is never synced to Etsy.
2. Inventory syncing is reliable most of the time but I had a bug where two variants of a product weren't synced resulting in orders that couldn't be fulfilled.
If these are fixed I would be willing to revise the review & try the app again but at this time I need a more hands-off integration.
Greata application and great team. Thanks Joseph for making everything a lot easier and fun :)
Joseph was very helpful and knowledgable. made it very easy for me
Joseph was excellent at helping me sync my inventory to Shopify!
Joseph was incredibly friendly and helpful- he sorted my problem out immediately! I was incredibly impressed with the customer service- I definitely recommend!
I was having issues with an order that was not synced to my shopify store. Omar was very helpful and really supportive to sort the issue out for me. Assured me everything will be sorted.