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This is my second time receiving proactive help from the team with this AP. I have a lot to learn on how best to use the ap, but the service is always really good and the reps are so helpful!
Today I received help from Omar and he was very quick, kind, and helpful.
5 stars! This ap seems to work much better than others I have tried, and you can not beat the customer service.
Joseph was incredibly helpful with getting my store's products synced to TikTok after several failed attempts on my own. He identified the problem quickly and guided me to properly sync them and was patient enough to wait while they loaded to confirm that it worked. Thank you, Joseph!
I am the founder of Elegant Deer.
Totally satisfied so far, I was a bit puzzled by it all. I was able to link everything, but I didn't want to sync all the products.
Joseph from support just wrote to me in the live chat and asked if he could help in any way. He offered to move all the products to Etsy for free in the form of a draft, and then I can activate the ones I need in the future.
It went beautifully, without fees and very quickly. I was overwhelmed by how professional support was in answering all my doubts and questions.
Thank you Mr. Jospeh for facilitating and guiding me through the entire process. More smart people like him.
Overall this app has saved me time and has worked without much trouble. Joseph has been attentive at trying to help, and was great at listening to my concern about syncing issues regarding purchases. The app is a little pricey, and I am not sure how long I can continue, but for now I am enjoying its convenience and appreciate the support from Joseph.
Joseph was so AMAZING! VERY PATIENT AND WELL AWARE of the technologies on both Shopify and Etsy. He literally worked with me over the course of 3 or so hours until I finally was set up. I am not normally one to struggle with these things but for some reason I was having tons of issues and he never gave up on me despite me actually giving up for about 30 minutes as I was just having so much trouble getting (my information) into everything LOL. But, when I got back, he was still there and carried on without missing a beat. He truly is the epitome of a perfect customer service tech. VERY VERY GOOD! 100 STARS TO JOSEPH!!!
Even though the Etsy app isn’t currently right for me, as I’m not able to justify paying for another app at this time. Hopefully as the business grows I can add it. But for now I’ll continue to add to my Etsy store manually.
I appreciate the Free trial to give me a chance to have a look around to see if it would b right for my business in the future.
Normie was very helpful in answering my questions and helping me to cancel. It’s given me confidence to come back in the future when the time is right.
I want to give a shoutout to Omar for providing such quick and easy service. He was there to help as soon as I logged on. He anticipated my need for help based on the server notifications. It's really hard to find customer service like this nowadays. I look forward to working more with quicksync. Thank you, Omar.
Omar, he was super fast and super helpful so early in the morning... so happy to be able to have someone assist that is quick and efficient. Thank you !!
Loved this, really helped with my business, would recommend
Joseph was extremely helpful and patient getting me onboarded and so far it works well. He answered all my questions and helped me troubleshoot. The app seems to do what its supposed to do and customer service has been excellent.