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Great customer service. Quick and helpful. Also very patient with my many questions. Nasser was my representative. Thanks so much!
Omar was one of the most helpful agents, besides Arianne. I'm eally anti-tech, and they gave me their best and also honest opinions.
Works great so far, although in full disclosure I've only had it a day or so. Angelica gave me excellent service and hand held me through bringing in some of my inventory then even waiting with me until it was all in and I was happy! she was great and really appreciate the top notch support!
Really great service for onboarding! Very responsive and helped me integrate very quickly! Really appreciate the help
Normie was incredibly helpful and patient in assisting me with my issue. Their expertise and dedication were truly commendable, making for a positive and efficient customer service experience.
I was really hesitant to download and use this app because there were no reviews yet, but I decided to take the plunge because - as someone with less than 100 listings on Etsy - I was really not a fan of paying $19.99/month on one of the other apps that do the same synchronization service between Etsy and Shopify. I am so glad I got this app! It does exactly what it says it will do and is VERY easy to use and understand. Thank you so much to the team at RAKT for creating something that met my needs without the unnecessary price tag. I am so grateful!
So far it's working exactly as I hoped it would! And the support is downright excellent. There was a tiny language issue - I used "vice versa" and the tech wasn't familiar with it yet. He is now!
Anyway, knowlegable, fast, helpful, patient, etc. Very good.
ottima applicazione e il personale addetto risponde sempre velocemente a qualsiasi richiesta, consigliata!
Using this app for the first time and encountered some confusion on the setup and some issues while syncing. The support team has walked me through both problems with ease and always provided me with a timely resolution. Very happy so far with the apps capabilities and the teams knowledgable support.
Angelica has helped me set up today and has been very calm and friendly. Thanks Angelica
I think the app itself can benefit customers by providing more information e.g. it is not clear how the charges and process between shopify and Etsy are managed.