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i've received a great service from Arianne as I had trouble syncing products but with her quick replies and help I managed to do it and understand the system better!
Super help and patient with me. So friendly!
I tried two... This one and cedCommerce. Honestly, both have some flaws with how they do the exporting from Shopify to Etsy. But I decided I didn't need all the bells and whistles from cedCommerce for now and I also was NOT a fan of their pricing structure. So I settled for this app mainly due to price point and we'll see if it meets my needs overall going forward. I'd give it 5 stars, but I can't due to the export issues I encountered... Such as PNG files with no backgrounds will not export well to Etsy and end up with a black background. On cedCommerce these images import better and remain fully visible (no black background). This app requires a quantity even for 100% digital products, cedCommerce does not or adds "999" by default. This app also requires a SKU (per Etsy), while cedCommerce adds their own. I also couldn't select "Social Media Templates" category from either app. So I had to go in and manually change the category on each product. And the app also didn't have any way for my exported products to be set up as digital without doing it manually. Just know that there's no perfect app for these things that may or may not affect your store. That's my two cents for what it's worth.
Angelica has helped me set up today and has been very calm and friendly. Thanks Angelica
I think the app itself can benefit customers by providing more information e.g. it is not clear how the charges and process between shopify and Etsy are managed.
Support on this app is great, they were right there to answer any questions I had. The app just doesn't do what I need it to do. I have some made to order items that may show out of stock in Shopify, but I still want to push those listings to Etsy, and it won't do that with 0 in inventory currently. If you don't do made to order items and always keep an inventory, then this app is for you!