Recensioner (1 448)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
30 november 2023

Thank you Joseph! Very accommodating, and knows how to get the job done. Thank you so much Joe.

Specialty Shack
USA
40 minuter användning av appen
28 april 2023

The app just works, the set up is very quick & they let you import all your products saving you the hassle of doing it yourself. The customer support was fast, friendly & very helpful!

Pooch Cards
Storbritannien
En dag användning av appen
R. I. T. N. S. svarade 28 april 2023

Thank you so much for your patience and for working with us. It was a real pleasure assisting you! Please don't hesitate to reach out again. :)
- Normie

16 november 2023

Seamless - so, so good!! You need this app!!! Customer service was wonderful as well. Thank you!

Tangled Tropicals
USA
Ungefär 2 timmar användning av appen
17 februari 2023

It's very easy to use and customer service is great! I imported all my products from Etsy to Shopify in minutes.

Mini Story Co
Kanada
En dag användning av appen
11 mars 2023

Totally recommend! The app works great and the support from the assistant (named Angelica) is even better.

EcoTanteShop
Tyskland
En dag användning av appen
R. I. T. N. S. svarade 13 mars 2023

Hi! Thank you so much for your wonderful feedback and for using our app! Welcome to the Etsy Sync family! Please reach out to us whenever you need our help. We'll be more than happy to assist you!
- Angelica

29 juni 2023

This app is dangerous and in my opinion should be taken out by Shopify. If you products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images. This is probably Etsy limitation as such products won't map 1:1 in Etsy.
The main problem is that this app will break your products images on Shopify rendering your product pages with only subset of images for variants and the main image being wrong. The app is making changes to master data (the Shopify) without your permission yet it should just sync it to Etsy. Shopify Support is also suggesting that they made changes to the store template.
I had to go though Shopify support to rectify the mess it left behind! And there is still some things that don't work the way they did before and even Shopify Support can't work out how to fix it.

Cottages Decor
Storbritannien
En dag användning av appen
R. I. T. N. S. svarade 1 juli 2023

Hello, while we appreciate negative feedbacks but unfortunately this is a FALSE claim. We are willing to put $1000 on the table if you can prove that we altered even a single image in your store (let alone the whole product page).

Moreover, while installing the app, we never even ask for permission to access your online store as our app doesn’t have anything to do with that. Please see the screenshots attached -
1. https://imgur.com/a/eGiVOHD (Generic App) - Permissions asked by a sample app that can access to edit your online store.
2. https://imgur.com/a/eKzqJAd (Our app) - There is no mention of permission to “edit your online store” in the permission’s section.

Here are our thoughts to your another claim -
“If your products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images.”
- If Etsy only supports up to 10 images and you have 20 variants then how are we supposed to fit in all 20 images in the space of 10?

At RAKT, we take negative criticisms VERY seriously but unfortunately there is nothing for us to learn from this false claim (which is sadly something Shopify doesn’t take action upon either)

23 augusti 2023

The inventory sync was almost perfect: 99.73%. It accomplished the job.
The customer service agent was very nice.
I don't have an opinion about the order and product sync yet.

Super Car Sets
Kanada
Ungefär 23 timmar användning av appen
2 september 2023

Well I’m only just trying to synch all my original data and listings. Help desk so far is fabulous. I have a lovely lady customer service operator named Normie who is just so helpful. Thank you.

Tea With Karin
Australien
Ungefär 20 timmar användning av appen
R. I. T. N. S. svarade 4 september 2023

Thank you for the fantastic 5-star review! We're here whenever you'd like to share more or need help. Looking forward to exceeding your expectations again!

7 september 2023

excelente servicio de atencion al cliente

MQT®- NY
USA
Ungefär 18 timmar användning av appen
14 augusti 2023

Great customer service. I couldn't use the app because I had too many products and Joseph helped me get it cancelled very quickly!

JACCreations
USA
Ungefär 21 timmar användning av appen