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Thea was SUPER helpful. She was patient, very knowledgeable, and she completely fixed the problem!
AWESOME WORK. I HAD AN ISSUE WITH MY PRODUCTS TRANSFERING THE WRONG PHOTO, THEA OFFERED TO UPLOAD THE CORRECT PHOTOS FOR ME. SHE IS A REAL GEM AND SO UNDERSTANDING. THIS AGENT IS THE REAL MVP. THANKS AGAIN YOU THE HELP.
Wonderful customer service! Normie is fab and has answered all my questions and been very helpful. Definitely would recommend.
Joseph, my customer service rep, provided exceptional service. He helped me sync all my products and I didn't even have to do anything! Highly recommend :)
Thank you so much for this appreciated feedback. We are always there whenever you need help.😊
- Joseph
This has been the best service App I've used so far for my store. Omar, specifically was the one who helped me sync my Shopify and Etsy store in no time. He helped me save so much time and clearly communicated what I needed to do. Thank you so much Omar for being such a huge help. This App truly is a 5 star App + service
We're on cloud nine after reading your 5-star review! Your feedback encourages us to keep delivering top-notch products and service. If you ever run into any questions, our team is here to assist. Thanks a million for being part of our community!
Have only just started using this app to sync my shopify store with Etsy. I would say that it wasn't completely seamless but that was due to not having certain things set up from Shopify that I was unaware of.
However, I would most definitely give this apps customer service 5 stars for their staff, in particular Thea and Normie who were most patient and helpful with my issues. Both managed to figure out the problems & guide me to set everything up correctly. Now I can finally get my Etsy store up and running!
I switched from another app to this one because it was so hard to get my items uploaded. This app is much easier to use! It is only day 1, but I have loaded more items in one day that I ever did on the other app.
Edit: I switched to one star because it would not let me sync my product to Etsy and have an increased price in Etsy. Support contacted me and let me know a feature had been added that allowed me to do this. I appreciate Joseph and the support team for their help.
Really appreciate the assistance in setting up my store by Joseph. Really polite person and made my life so much easier especially that I'm just getting started. Whoever his manager is must give him a raise. Thanks once again to Joseph Morris!
The Agent Normie was very very helpful, im new to all of this and she was very patient with all of my dumb questions. Wouldnt be able to get to this step in this journy with out her. Again thank you very much
Amazing!!! Live-Chat customer service is great, super responsive and was crucial in helping me set up my first Etsy shop. Highly suggest this app!