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The support is amazing, quick and so helpful.
Joseph was great and got me set up fast and even walked me through the sync process and started it for me.
Joseph I quick to help you to setup all your listings and will troubleshoot any errors. So far looks to be an efficient way to manage inventory across multiple platforms
Khaled was super helpful and patient! I'm sure I wouldn't have been able to complete integrating process with his knowledge, I am so grateful for his professionalism and patient! He stayed with me to the end to make sure all questions were answered and process was completed correctly, Again Thank you so much
Great supportive support team
What a good service. I am very lucky to have found this app. They exported 1000 Etsy products to Shopify in a few clicks, saving me days of work. Support is fantastic. Look no further.
**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member is still on probation) of my review. Even if this was true its completely inappropriate and unprofessional, and doing 2 minutes of research showed me that Joseph has been with the company for over a year and is not a new hire full stop. Please be wary of all of the fake sounding good reviews on this app, as I now believe them to all be fake, as if they are trying to bribe me to remove my review, no doubts they have done it to many others.***
Really not a great app, I had high hopes for this but sadly I have had numerous issues. My products seemingly all synced up fine for a while until I started getting orders where I didn't have any stock left. I checked on the app and basically whenever anyone places an order off either my Etsy or my Shopify, the items that they ordered would be 'un-synced' and I would have to manually update the inventory and then re-sync the products every time. I did contact the support on numerous occasions, and despite them being lovely and quite happy to help, my issue has never been resolved and its been nearly a month now. I am coming to the end of the free trial they offer but I will be cancelling before any payment comes out as sadly as it stands, the app is useless as I am having to manually update my stock still.
I will also note that I've been having issues with items being 'deactivated' on my Etsy when they haven't sold out since installing this app too. I cant say for certain that this app is the cause but it started happening around the same time I downloaded this + other reviewers are also stating the same issues.
Great support offered
normie was of great help to me i'm very happy with all the help she gave me, amazing thank you for helping my new business
Omar was so friendly and helpful! He sorted out my issues quickly and got everything working :)