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the CS Omar in support team supported me and answered my question
I rated this app and the customer service as absolutely 5 STARS!!! My agent Joseph Morris guided me through a seamless transition from my Square shop to my Etsy Integration with ease. He was very patient with me and that relaxed me as I tried to follow his every instruction. I have used this app for quite some time now, and I would recommend it to anyone needing seamless integrations.
As a new Shopify user, I found this App to be extremely helpful in importing products from my existing Etsy shop. It's very easy to use and the customer service support has been there for me when needed.
Thanks Jayson for easy description on how to get things syncing plus how to use different features on my shopify store great help on correcting smll mistakes on my behalf awesome instructions awesome instructor thanks.
Quick to sync with Etsy! Customer service is great!
Arianne was so helpful. She walked me through the entire process of syncing my Shopify products to Etsy. It seemed like it would mean a learning feat that I was face, but she made it easy where I feel confident in uploading products myself. Great job!
This app integration is great and joseph did a fantastic job of helping navigate and speed up the process! I would recommend this app to everyone
Joseph was amazing. Super nice and friendly and helped me sync my products to my new store. He even sent me some helpful materials on Etsy as a resource.
Joseph was amazing! He helped me out so much we got everything all fixed!!! THANK YOU!!
Very helpful customer service and easy to work with.