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This app does not work. I had syncing issues with many products on both ends (Shopify and Etsy) causing me to oversell or nearly oversell had I not caught the error. Chat support is friendly but do not recommend it whatsoever. Can't say that my problems were actually resolved.
Over the past decade, we have built numerous Shopify stores. However, we find it unfortunate that Shopify forces its users to rely on third-party apps to increase revenue. If you are an experienced seller with a large inventory, and you need to run various pricing levels to combat inflated marketplace fees, we recommend using a better application. Although the live support staff is excellent, they cannot help you scale your Shopify store with Etsy. Furthermore, the constant request for a 5-star review gets old quickly. It is cringe-worthy to receive a request for a 5-star review as soon as you install the application.
This app completely fucked up my entire online business. It has added and removed inventory from my store for no apparent reason and I have had to do inventory on everything to make sure everything is corrected, and I have thousands of products, so you can imagine how fun that has been for me. They said they would figure out what was wrong for me, but it's been 2 days and I just don't have the time to wait for this. Every day it's removing and adding more of my inventory and I can't keep up. Just awful.
Don't bother to use this app if you are trying to sync digital products. The app doesn't work for digital products. I asked about this before I installed the app and was told the app could do what I needed. Then, I installed it and wasted 2 hours trying to get things set up, only to discover that the product doesn't work for digital products. I then got two different stories from support about whether the app will or will not work.
When it was made clear that I was annoyed with the runaround over if the app works with digital products, the app was delisted for a day for a "planned" update.
if you have variants in your listings, forget about it. Completely messed up my shopify and etsy store. Now have to resort to editing all listings one by one. Complete waste of time. Order syncing did not work either and was messaged to handle them one by one manually... whats the point?
terrible! it changes the products, the names everything on my shopify store, even prices! It has totally screwed up my store!!! I worked sooo hard for this!! don't install this app! It litearlly changes all the products on your store! support is just lying and that is it!!! OMG!!! I am so frustrated now!
This app is dangerous and in my opinion should be taken out by Shopify. If you products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images. This is probably Etsy limitation as such products won't map 1:1 in Etsy.
The main problem is that this app will break your products images on Shopify rendering your product pages with only subset of images for variants and the main image being wrong. The app is making changes to master data (the Shopify) without your permission yet it should just sync it to Etsy. Shopify Support is also suggesting that they made changes to the store template.
I had to go though Shopify support to rectify the mess it left behind! And there is still some things that don't work the way they did before and even Shopify Support can't work out how to fix it.
Hello, while we appreciate negative feedbacks but unfortunately this is a FALSE claim. We are willing to put $1000 on the table if you can prove that we altered even a single image in your store (let alone the whole product page).
Moreover, while installing the app, we never even ask for permission to access your online store as our app doesn’t have anything to do with that. Please see the screenshots attached -
1. https://imgur.com/a/eGiVOHD (Generic App) - Permissions asked by a sample app that can access to edit your online store.
2. https://imgur.com/a/eKzqJAd (Our app) - There is no mention of permission to “edit your online store” in the permission’s section.
Here are our thoughts to your another claim -
“If your products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images.”
- If Etsy only supports up to 10 images and you have 20 variants then how are we supposed to fit in all 20 images in the space of 10?
At RAKT, we take negative criticisms VERY seriously but unfortunately there is nothing for us to learn from this false claim (which is sadly something Shopify doesn’t take action upon either)
Updating my review because lo and behold, after syncing the items, my etsy shop got suspended. So, yeah. Wish I had saved myself the hassle of the evening and just not bothered.
on peut pas mettre les produits sur shopify
TRASH THIS APP IS DESIGNED BY LUNATICS AND IS NOT USABLE AT ALL, IT NEEDS TO BE REMOVED FROM SHOPIFY, I CAN'T BELIEVE SHOPIFY HAS NO BASIC QUALITY ASSURANCE. THIS TRASH SHOULD NEVER BE EVEN ALLOWED ON SHOPIFY.
Hello,
While we welcome negative feedbacks but unfortunately using the app for few minutes and calling it a “trash” without any reason is neither helpful for us nor the users :)
Though no worries, we are still happy to help you out with any issue you were facing and get everything up and running within 24 hours 😊