评论 (1,586)
优化
-
按评分
This app is supposed to link your etsy to shopify for fulfillment and you cannot fulfill your orders on shopify with it.
I just spent an entire week transferring over 400+ products using the app just to find out it can't transfer shipping information to shopify. Which means it does not allow you to fulfill the etsy orders once they roll through.
I am wildly disappointed and frustrated. I will be removing it from my shop and finding something that actually works.
Waited over 5hrs for it to sync my Etsy shop that only has 20 listings and when it was done it said it synced over 488. It also wasn't synced to my Shopify account. It also didn't sync any of my open orders.
We got charged for a subscription even if we already uninstalled the app. Please refund our money back.
This app duplicated HUNDREDS of Etsy listings from my Shopify store, auto put them as active, and cost me so much in listing fees. 0/10 this app shouldn't be allowed on the Shopify app store
Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I wouldn't go near these guys if I were you. App is a little buggy but works sometimes. No sure the inventory sync works either.
This app will allow customers on Etsy to purchase products that are out of stock at the sync'ed Shopify location. This has happened several times over the year with multiple attempts to get this resolved with the customer service team.
They are well aware of this issue and simply re-sync the inventory as a temporary fix. This however just causes more problems and results in customers not coming back.
I have incurred several unfortunate experiences with this app including losing my stores star seller rating due to the customers leaving negative reviews on the out of stock items, customer cancellations of orders, spent time having to manually update the inventory on Etsy to match what is have in stock on Shopify, and lost hours having to even recount inventory in my warehouse because the app integration will add stock sometimes instead of syncing properly to the location selected.
It's a shame that I have communicated with their customer service team 6+ times, have well over 40+ screen shots of the errors through out the year, and still nothing has been done. I would not suggest anyone use this app unless you utilize a single location, but even then who knows.
After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later.
1. Alt text of image not syncing
2. Variant images are not associated (learned hard way when our sales went down)
3. New listing overwrote existing listing when both has different SKU
4. Order syncing now takes 1 hours from Etsy to Shopify
5. Video is not synced - support told this feature is not supported.
Integration was easy, albeit a bit slow. Khaled stuck around and helped through the whole process and answered my questions clearly/quickly.
**UPDATE** Inventory syncing only worked one way. Editing Shopify inventory will change Etsy stock levels but Etsy sales weren't being reflected on Shopify. Etsy then read positive inventory for items that were actually sold out and then autorelisted, charging additional listing fees. Contact Customer Service and Omar was incredibly unhelpful. Had to repeat myself multiple times and still got no solutions. I will be uninstalling and seeking a new solution.
At first everything seemed fine, but then the app was not understood and Diana's service was very bad.
The app synchronizes what it wants, there was no way we could upload the products we wanted to Etsy and there was no solution.
Worst experience. Every time when order comes in, the order is synced but the inventory is not updated. I have to manually go and update the inventory so that product is marked Out of Stock. Reached multiple times to support staff but they are not helpful. Still its an open issues and no one is helping form support team to resolve it.