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At first everything seemed fine, but then the app was not understood and Diana's service was very bad.
The app synchronizes what it wants, there was no way we could upload the products we wanted to Etsy and there was no solution.
Waited over 5hrs for it to sync my Etsy shop that only has 20 listings and when it was done it said it synced over 488. It also wasn't synced to my Shopify account. It also didn't sync any of my open orders.
It has been seemingly randomly adding products into our inventory? We haven't made any Etsy sales so I uninstalled it today, but we kept overselling products and every time I looked at adjustment history, the adjustment came from this app.
Over the past decade, we have built numerous Shopify stores. However, we find it unfortunate that Shopify forces its users to rely on third-party apps to increase revenue. If you are an experienced seller with a large inventory, and you need to run various pricing levels to combat inflated marketplace fees, we recommend using a better application. Although the live support staff is excellent, they cannot help you scale your Shopify store with Etsy. Furthermore, the constant request for a 5-star review gets old quickly. It is cringe-worthy to receive a request for a 5-star review as soon as you install the application.
This app duplicated HUNDREDS of Etsy listings from my Shopify store, auto put them as active, and cost me so much in listing fees. 0/10 this app shouldn't be allowed on the Shopify app store
This app completely fucked up my entire online business. It has added and removed inventory from my store for no apparent reason and I have had to do inventory on everything to make sure everything is corrected, and I have thousands of products, so you can imagine how fun that has been for me. They said they would figure out what was wrong for me, but it's been 2 days and I just don't have the time to wait for this. Every day it's removing and adding more of my inventory and I can't keep up. Just awful.
Don't bother to use this app if you are trying to sync digital products. The app doesn't work for digital products. I asked about this before I installed the app and was told the app could do what I needed. Then, I installed it and wasted 2 hours trying to get things set up, only to discover that the product doesn't work for digital products. I then got two different stories from support about whether the app will or will not work.
When it was made clear that I was annoyed with the runaround over if the app works with digital products, the app was delisted for a day for a "planned" update.
Its been 2 days and my product are still not completely synchronized and imported in Etsy. Everything you want to do has to be done with customer service. I am very unhappy with this app and service, as they told me three times already that the products are synchronized.
And I have been asked for a review before the export process has been done. fyi
Today its not a good day with this application
Updating my review because lo and behold, after syncing the items, my etsy shop got suspended. So, yeah. Wish I had saved myself the hassle of the evening and just not bothered.