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I spoke with Jason. He actually waited until my issue was fixed. Normally, customer service wants to quickly end the chat these days, but I had a really good experience with him. He was patient and stayed until the issue was resolved. I am really satisfied
Joseph from customer service is simply amazing. He walked me through the entire process and helped me tremendously. The best customer service ever & I am so happy I found this app!
Excellent setup support from Elhassan, app looks easy to use and uncomplicated. I only want to sync inventory and it was surprisingly hard to find an app that only did that and not orders/prices etc!
Great service from Omar. Very helpful and patient. Sorted out exactly what I needed very quickly and stayed with me until I was all set up. (Something which would have taken me ages to do myself). I would definitely recommend this app, all around great service. Very refreshing to have hands on customer service and not AI generated answers. Thank you Omar
THEY ARE NOT CHARGING ENOUGH FOR THIS SERVICE!
I am thrilled with this add-on. I have been trying to synchronize our inventory counts between eBay, where we conduct most of our business, and our new Shopify store for weeks. I have tried three major competitors, but none have worked as well as this solution. While other options took hours for each import, this one was able to import and sync both sets of products in under an hour.
Additionally, this solution allows you to choose which marketplace to sync your initial inventory levels from. Other options would always default to using Shopify inventory levels as the primary source, pushing them to eBay. Since we are a high-volume seller on eBay moving to Shopify, this meant I had to wait until the middle of the night when our sales volume was low to export our eBay inventory levels, import them into Shopify (which took an hour), and then resync them with the platforms we were trying to use (which took another hour). Despite all this effort, things still wouldn't work properly.
This add-on has made the entire process much more efficient and effective. Omar was super helpful as well!
I had an outstanding experience with Arianne from customer support while linking my Shopify account to my eBay sellers account. She was incredibly knowledgeable and patient, guiding me through every step with clear and concise instructions. Arianne's professionalism and friendly demeanor made the entire process smooth and stress-free. She swiftly addressed all my concerns and resolved the issues efficiently. Her dedication to ensuring my accounts were properly linked was impressive, and I couldn't be more satisfied with the service I received. Five stars for Arianne's exceptional support!
Omar was was very helpful and friendly. he was able to give me clear answer and solutions to my problems. 5 stars
The live OnDemand customer service method is a game changer!
Gasser was very very helpful and knowledgeable.
This application is worth checking out and if you have any issues, Gasser will be there to save the day! Thank you so much Gasser!
Arianne was the best operator ever, she is berry helpful and professional.
I was helped immediately by Joseph. He was very friendly and very helpful. I cant wait to use more of the app. Thank you Joseph!