QuickSync for TikTok Shop

I had a great experience working with Joseph at Quicksync. He was extremely responsible and stayed on top of every detail. What impressed me most was how quickly he responded — questions were answered and issues were resolved almost immediately. His professionalism and fast follow-up made the whole process smooth and stress-free. Highly recommend working with him.

Joseph was very helpful and professional helping us set up our store!

I could not even get past the onboarding. The app was soooooo slow and it wouldn't even let me set up the initial settings. I will find something better, and I'm definitely not keeping it for $19/mo

Had to drop a point because the tool randomly stopped syncing and I was not alerted. Because this is a new tool to me, I checked to see everything was syncing and it wasn't. Had to reach out to CS to make sure they fixed it.

Update 2: stopped syncing again. Dropped another point. I shouldn't have to check on it to make sure its working properly.

Update 3: this app randomly stops syncing with no warning. Do not recommend unless you plan on checking daily to make sure it is syncing

Joseph has been incredibly helpful throughout the entire QuickSync setup process. He’s been very responsive, knowledgeable, and proactive in making sure everything runs smoothly. Anytime an issue came up, he was quick to jump in with a solution and clearly explain next steps. His support has made a big difference for our operations, and I truly appreciate how easy he’s made this process for us. Highly recommend working with him!

The support team is great !
Always reactive and helpful.
We are connecting our store with Tiktok and even if there is some issues due to the recent sales features of Tiktok, the QuickSync team is always ready to help.
Thank you Omar and all the QuickSync team

Super efficient app for what we need - syncing up our Shopify store inventory with TikTok store inventory. Omar has been super helpful to finalize integration! Amazing support!

You are not able to edit the product at all before syncing to TikTok. My store requires the ability to do this, and other apps are able to. This app is primarily just for syncing and nothing else. Not for product management through tiktok.

Hard to maneuver through the app. Customer service is very helpful though.

My experience with this service has been nothing short of disappointing. The app is highly unreliable, working properly less than 10% of the time. When integration errors occur, it takes up to a week to resolve them—an unacceptable timeframe for any business. The management team seems completely indifferent to their customers' needs. I was promised a discounted rate for onboarding three stores, only to have it revoked without any warning. I discovered this change after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders unprocessed.

It’s clear that their priority is profit, not customer satisfaction or honoring agreements. Although the customer service team is friendly, they lack the authority to make meaningful changes. To make matters worse, many of their 5-star reviews appear forced. Customers are pressured to leave positive reviews immediately after setup, often with a screenshot as proof. I strongly doubt many people continue using their service over time.

Overall, this service is overpriced and unreliable. There are numerous better and more affordable alternatives that provide consistent functionality and genuine support without the hassle.

Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all.
Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app.

I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.