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The best support we have ever had with a new app. Thanks to Omar for an incredibly easy setup!
Customer service is great, They helped me setup everything according to mu requirements
Joseph is the best customer service rep I have ever dealt with. Made the process seamless and understandable. 10/10 would recommend.
After an 8-month struggle to set up my TikTok shop and link it to Shopify, QuickSync was a lifesaver. With over 14,000 product listings, it made the syncing process smooth and easy. Their friendly support team guided me through the final steps, and today, our Shopify is auto-syncing with TikTok perfectly! QuickSync saved me thousands and made this process manageable. Highly recommend!
HINT: Once You Set Up Your Warehouse CHOOSE SELLER SHIP and set up your shipping profile! Save you some time!
omar was excellent! he helped me with everything and im so happy for his excellent service!
The service has been a terrible experience overall. The app is unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they suddenly revoked the discount without any prior notice. I only discovered this when I was downgraded to the cheapest tier, resulting in syncing being turned off and 50 TikTok orders left unsynced.
Their decision to prioritize profits over customer agreements is disappointing. While the customer service team is polite, they lack the authority to resolve any real issues. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives on the market that provide superior features and support.
Every issue I have had, the customer service team has been super helpful in understanding why the issue occurred so next time I am able to avoid any setbacks. They have made a very stressful situation in setting up a tiktok shop to being so much easier.
I spent many hours trying to Sync my Shopify to TikTok using the TikTok app. I finally gave up and decided to try this app. So far, so good. I had a few kinks setting things up, but Joseph, tech support, is great; very friendly and extremely helpful. I would recommend this app to others for syncing stores.
Hmm, I'll be real honest here - the app is not very user friendly. The best part about this app is their customer service, they are always available to assist and will help you with your issue immediately. The app needs work though. I had uploaded a batch of product about a month ago, all was well, then I added another batch a few days ago and all my previous uploads are now gone.
It's clunky, not seamless. Needs work and I'm not sure its worth the $ per month.
I also cannot sync the orders with shopify unless I ship on my own. I prefer to ship with tiktok because they offer so many great shipping deals for my customers. I really need the orders to show up in shopify though.
QuickSync helped me out by getting my store and TikTok connected easily. Khaled was super helpful in giving me the best help possible, all while being very patient! Highly recommend this app to anyone looking to connect their apps all together seamlessly.