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I am a brand owner and needed to fulfill my Tiktok Shop orders through my Shopify. This is not my expertise so before even proceeding with using Quicksync, I reached out to support. I was lucky enough to receive Omar as my agent. He was such a tremendous help in guiding me along to get everything set up. He made the process incredibly easy for me and very grateful for his help. The customer service and ease of use of this app is great. I am happy I decided to move forward with it.
Omar synced my products in like 15 seconds. he literally did what took about 2 weeks of being ignored by the other ones that work at the other tiktok app for shopify. i'm all set up he's super on top of things. super friendly. professional. you're the man Omar.
I am super impressed by how well this app is made and by the incredible help staff. Jayson is amazing, thank you again for your help!
Omar has been incredibly helpful. great customer service and answered all my questions and worries about syncing my products. Definitely recommend.
I also was helped by Elhassan, he was very quick with replies and helped sync more products in less than 5 minutes. so satisfied with the service
Customer service is top notch! Joseph was super helpful & helped with the onboarding within minutes.
TY Jospeh!
Khaled has been very hands on with the process. I am hoping the have my current orders to sync. The customer service has been right on time. I have been looking for direct answers instead of AI response and this was exactly what I needed.
Part 2 w/ Omar: I received a message while reviewing my account from Omar who noticed some unsynced products and he immediately go on the problem. Typically in situations like this the customer would have to reach out to support but instead they are actually monitoring the accounts to insure the run smoothy and I appreciate that. I also received a direct email so I look forward to continuing to work with Omar if any other problem comes up instead of a new rep or AI.
Joseph is incredibly helpful. I started the process to sync my products at 8:41 and he got the products live by 8:50. He also sent me some more resources on tiktok shop. Insanely helpful and knowledgable. 10/10
Super nice support staff, was so helpful. Highly recommend this app! Made syncing super simple and quick
Omar helped me walking through the process. I had a question, and Omar was quickly able to figure out within seconds what still need to be done in order to move on to the next steps.
Great Customer service!