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Omar was very helpful helping me set up the product syncing, which I did find quite confusing.
Khaled was awesome with helping me navigate my way with TikTok Shop, and how to sync my products, etc! He gets 2 thumbs up, and 5 stars! Thank you again Khaled!
~Jonathan F. Jordan~
Joseph helped me with the initial set up. He was very friendly and eager to help. Although we were not able to finish what I wanted to do that day, Joseph made sure I can get a hole of him and he gave me his email. So far I am happy with the service. I can't say anything about the app yet because I have not experience it yet. I will update this review in the future. Thank you Joseph for being so helpful.
Very responsive, fast and effective customer support. No sooner had I downloaded the app and initiated the sync process for products, when I received a message from Omar asking if I needed any help. Not only did he accelerate the syncing process and promise to oversee the process to the end, he also answered all the other queries I had regarding the app.Very impressive!
It's only been an hour since having the app but so far so good. Omar has helped me set up and now I will test it out and see how it goes. Not a cheap app but let's see. :)
I recently had an excellent experience with Omar from customer support. His superb communication skills, extensive technical expertise, and remarkable patience made resolving my issue effortless and stress-free. Omar listened carefully, offered clear and effective solutions, and went the extra mile to ensure my satisfaction. His friendly demeanor and commitment to exceptional service truly distinguished him. Omar is a tremendous asset to the team, and I highly recommend him for any customer support needs.
I would like to say that I'm very satisfied with the help I received from Normie. She was a big help when I was not able to solve my issue when it comes to sync my products. Thank you so much Normie!
Joseph has been incredible at guiding me through the setup process and answering any questions I had regarding syncing. great to have a real person to chat to instead of those automated bots! - looking forward to getting everything working smoothly with the app which it looks like it will
Normie has been great getting me setup and I'm looking forward to getting back on TikTok Shop!
I downloaded the app and started to sync the product. As I started a representative came on and helped me help through the system. It was fast and simple and has worked out well right Joseph was a lot of help from the start.