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I had a great experience with Joseph, he was very attentive and managed a helpful process. He made it all very easy and he is an overall very nice person. Definitely recommend the app too, it was super simple to sync the products to TikTok Shop from Shopify. After like 3 clicks, I am ready to go, amazing. Thank you guys.
Jayson was a huge help, he stayed with me in chat and we got things straightened out. Unfortunately for my store I wont be able to use this app because it doesn't filter based on published visibility so it was going to sync all of the products that are listed as active which is thousands as opposed to just the 590 that I'm actually selling right now. That would leave me having a huge mess in the TT shop to fix, so I just decided this app wont work well for my shop....but app seems to work great and customer service is excellent.
Very easy set up for the app as Omar was there every step of the way to guide me with great customer support. Thanks for your help!
Very assertive service; the chat contact "Arianne" was determined to help and solve my issue. Great customer service with QuickSync
Khaled was a great help! He solved my problem fast and easily. He explained things in a way I could understand and even provided screenshots in case I might accidentally get lost in the UI. Thank you!
I absolutely love the QuickSync team! They've been a lifesaver in helping me get my product collection onto my TikTok Shop. It seems like Shopify and TikTok aren't exactly on the best terms, but QuickSync has stepped in and solved the problem for me twice now.
For anyone with a large inventory, QuickSync is a game-changer. It makes managing everything on TikTok a breeze.
But beyond the functionality, their customer service is truly exceptional. They're incredibly skilled, polite, and patient. They take the time to listen to your problems and find solutions. Today, Omar went above and beyond to help me, and I can't thank him enough!
Customer service is helpful!
Joseph is incredibly helpful. I started the process to sync my products at 8:41 and he got the products live by 8:50. He also sent me some more resources on tiktok shop. Insanely helpful and knowledgable. 10/10
Could not get better customer service! What a wonderful company!
So far, so good. Tech support for a few install questions - Omar - was available and on point.