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This app is super buggy. It has spoilt my system totally. My invoices have some random pieces of code. The backend doesn't work and the support is pretty bad.
Initially the support team was quite helpful and responsive. However, with days passing by the app was found to have some niggling issues which were discussed and highlighted to the team, but there was little or no response from their end thereafter even after one week. Never expected an app worth $29 to have such an awful support.
The UI to customise the widget is extremely lacking with terrible UI. Customer service is almost non-existent.
We acknowledge the issue that you had faced with the App. But, please note that we were not informed about this issue, and the app was uninstalled before we could help resolve this.
The basic UI customisations can be done on the dashboard itself, and the process for it is very straightforward. If you're facing any issue with our dashboard or the processes, our customer support team is available anytime to help resolve issues of any extend that you're facing.
Best way to showcase product reviews and use in Video Format. This app is helping us a lot to gain customer attention.
We are very glad to hear that you love our product! Thank you so much for taking the time to leave us a 5-star review. Your feedback is greatly appreciated!
We’ll continue striving to provide you with exceptional and seamless services and help you achieve your goals through video commerce. Cheers!