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Have definitely seen some positives from ab testing that we conducted, we could see a 10-20% uptick in our conversion rate, their support and team is quick to respond and till date we have had a very good experience with them
Nice app to showcase a live view of product, support team is quite active for resolving queries. Great job
This app is super buggy. It has spoilt my system totally. My invoices have some random pieces of code. The backend doesn't work and the support is pretty bad.
Best way to showcase product reviews and use in Video Format. This app is helping us a lot to gain customer attention.
We are very glad to hear that you love our product! Thank you so much for taking the time to leave us a 5-star review. Your feedback is greatly appreciated!
We’ll continue striving to provide you with exceptional and seamless services and help you achieve your goals through video commerce. Cheers!
Initially the support team was quite helpful and responsive. However, with days passing by the app was found to have some niggling issues which were discussed and highlighted to the team, but there was little or no response from their end thereafter even after one week. Never expected an app worth $29 to have such an awful support.
The UI to customise the widget is extremely lacking with terrible UI. Customer service is almost non-existent.
We acknowledge the issue that you had faced with the App. But, please note that we were not informed about this issue, and the app was uninstalled before we could help resolve this.
The basic UI customisations can be done on the dashboard itself, and the process for it is very straightforward. If you're facing any issue with our dashboard or the processes, our customer support team is available anytime to help resolve issues of any extend that you're facing.
Thank you so much for the 5-star review! We're thrilled that our app is adding value to your Shopify store and helping you reach your goals. Your support means a lot to us, and we’ll continue working hard to deliver the best experience possible. Reach out anytime – we're always here to help!