Quiver

Our initial experience seemed promising, but things quickly went downhill during our trial. We had to repeatedly call them just to arrange collection, and the communication was not just poor—it was shockingly bad. They failed to deliver on a same-day service, without offering any apology to us or our customer, who was left waiting for their parcel.

To make matters worse, they charged us for canceled orders and didn’t even bother to provide a reason or refund when we inquired.

Overall, I’m giving them 2 stars instead of 1, only in the hope that they might improve in the future. However, we won’t be using their services again.

The best technology, the best buyer experience, and the best merchant experience. Wholeheartedly recommended.

Quiver has changed the way we deliver our Terrariums, once we were only able to offer customers expensive delivery and now Quiver has increased our sales as customers can now select a delivery window for only £4.99! The team are super helpful and the dashboard is extremely easy to use!

Quiver has been a great addition to our Shopify store! Really easy to set up and use and the Quiver team are super responsive and helpful! Would definitely recommend. Thanks Quiver!

The concept of Quiver will transform your business model. Not only do they push our brands 100% sustainable ethos with their zero emissions delivery but they offer a unique service that other fulfilment centres aren't agile enough to offer. The one hour delivery slot and same day delivery on the weekend plugs a gap in our delivery service meaning our London based customers can receive a spicy margarita whenever they please! This has been a fantastic marketing message for Pimentae, as a new start-up, it's vital we have unique offerings to shout about and our customers love the flexibility. Quiver were extremely helpful during the onboarding process and hand held us through the steps (albeit very simple!). They have been great at sending us the latest updates with their the app i.e. their new tracking service and are constantly developing their dashboard to make it extremely simple to track historical orders and CO2 saved from each order. Will definitely continue to recommend to other brands to deliver customers more choice and flexibility with delivery!