Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 23, 2022

Great app- Easy to use, great design, all necessary integrations. Support was super helpful getting set up. Thank you so much. Highly recommend

Less Money More Love
United States
2 months using the app
Prehook replied August 26, 2022

Thank you for this, thrilled that you are finding value in Prehook!

April 28, 2021

Really great UI/UX on this app. Highly recommend for anyone that wants to build a quiz on their website.

Broya
Canada
2 months using the app
Prehook replied April 28, 2021

Hi Broya,

Thanks so much for the review and the recommendation, we look forward to seeing your continued success!

- Gen

January 13, 2022

We chose this app based on the reviews so we wanted to leave one for other entrepreneurs. The quiz is extremely helpful for gathering data so that we can recommend specific products to our customers. It also integrates with our email software and SMS. We were a bit confused on how to set it up for the specific product recommendations but Gen, one of the cofounders, jumped on a call to explain everything in detail and even took the time to walk us through setup. We give it 5 stars for everything from data collection to customer support!

Smell of Love Candles
United States
About 2 months using the app
Prehook replied January 13, 2022

Thanks so much for sharing your feedback and review.

It was great chatting and understanding your quiz strategy to gather customer data and create a tailored customer experience after the quiz -- super exciting what you are doing with Klaviyo email and SMS.

Excited to hear about your continued growth!

- Gen

December 8, 2021

After utilizing Octane.ai (great alternative) I came to the conclusion that Pre Hook has a way cleaner UI/UX when it comes to setting up a basic (or even complex) product referral journey. Two major callouts I have would be: 1. Klaviyo Integration... it was amazingly easy to find the custom properties needed within klaviyo to develop some interesting email segments & flows based on how the customer would answer each question. 2. Gen (the co-founder) was amazing at helping us learn more about different ways to utilize pre hook for our complex flow needs. Highly recommended!

It’s a Box
Canada
About 2 months using the app
Prehook replied December 9, 2021

Thanks so much for the kind words, so glad that you found Prehook and are getting value from it!

We focus 100% on helping merchants have a smooth experience and easily capture customer data to personalize their store. Thanks for sharing your feedback with us!

- Gen

April 15, 2021

I love this app. By far the easiest quiz builder app for Shopify store. We had a quiz up and running in 10 min with custom product recommendations. We wasted time with a few competitor products and this one outperformed them all by a longshot

Better Way Health
United States
About 2 months using the app
Prehook replied April 15, 2021

Hey there, thanks so much for the feedback, we are thrilled to hear that you are loving this app! We can't wait to hear more about your continued success with Prehook's quiz!

- Gen

January 17, 2022

Gen was so great with customer service...even hopped on a screenshare with me to help answer my questions. Great app overall!!

The Vitamin Patch
United States
About 2 months using the app
Prehook replied January 18, 2022

Thank you so much for the feedback, we love speaking with the brand operators who are making exciting things happen. Here's to your continued success!

- Gen

April 28, 2021

I really like using this app. It is easy to use, has great layout options and best of all the customer service is superb. They will help you in setting up your quiz and answer any questions! Highly recommend this app!

Daria Day
Canada
About 1 month using the app
Prehook replied April 28, 2021

Thanks so much for the kind words and the review -- we appreciate you using Prehook. Definitely here to help, it's been fun helping Daria Day build out a quiz strategy! Thanks again.

- Gen

April 4, 2022

Functionality is great, customer service is amazing. Instant support whenever needed with detailed responses and direction.

Tomasso Black
United States
About 1 month using the app
Prehook replied August 26, 2022

Thanks for sharing your feedback, here's to your continued growth!

October 21, 2022

This Quiz App is a great addition to my client's e-commerce store since we can personalize more and know what our customers want. Gen of Prehook is also very hands-on and always able to help us with our concerns. Thank you!

Shearadiance
United States
About 1 month using the app
February 9, 2022

Great app that easily integrates with Klaviyo, Postscript and Attentive. Lots of custom buildouts available. A little hard to set up initially but once you do it, you get the hang of it and the team is readily available to provide support. Would definitely recommend!

PerfectDD
United States
About 1 month using the app
Prehook replied February 10, 2022

Thanks so much for using Prehook and sharing your recommendation of Prehook!

Glad to hear that you were able to customize the quiz to fit your needs!

- Gen