Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 30, 2021

This app is amazing. It helps build a customer connection and get to learn about them. Love the personalization tools to match your brand. Also, the customer service is extremely amazing. I needed help and they did it for me and it was so smooth and they followed up to make sure everything was good to go.

A Queendom Cosmetics
United States
6 months using the app
Prehook replied December 1, 2021

Thanks so much for your review, we are so glad to hear that you had a positive experience adding personalization to your store. Onward to your continued growth!

- Gen

February 11, 2022

This is an excellent app. It is definitely underused for what it provides. It is easy to use and has significantly helped us in lead gen, conversions, and increased sales. And now after speaking with Gen, we just realized we have not even optimized on how to use this most effectively. Expecting even better results now. The customer support is top-notch and will walk you through each step with patience. For any e-commerce brand considering a quiz, we highly recommend Prehook.

Habibi NY
United States
6 months using the app
Prehook replied February 14, 2022

Thanks so much for the review, we're so glad to hear that we were able to help you accelerate lsit growth, conversions and sales!

- Gen

November 23, 2021

We decided to use the Prehook App to help users that are not familiar with electric skateboards. As it is a niche product and we have different types of boards, it is common to find people who want to get an electric skateboard but don't know how to start. With Preehook, we are able to provide a personalised product recommendation and get more sales. UI: It is very simple to use. It was easy to set up the quiz and adjust it according to our needs. Support: Amazing support team! All responses were prompt, and the team went the extra mile whenever we needed to contact them. 11/10 Integrations: we integrated it with Klavyio, which was a little bit difficult to set up initially but now is working well. With this integration, we're able to nurture users that are not quite ready to buy.

Evolve Skateboards Australia
Australia
6 months using the app
Prehook replied December 1, 2021

Wow, we are so thrilled to read this review, thank you so much for taking the time to share your positive experiences with Prehook. So glad to hear that you are able to improve your on-site experience and email/nurture flows with Klaviyo. Super excited to see your continued growth!

- Gen

October 20, 2021

I really like this quiz app - easy to set up - lots of functionality - the support was fabulous - highly recommended!

yogandha
Ireland
6 months using the app
Prehook replied October 29, 2021

Thank you so much for the feedback and review, we are so happy to hear that you like the app. To your continued growth!

- Gen

August 25, 2022

Great app for online shopping! Really easy to use and customize. Gen is extremely helpful and explains the product/capabilities very clearly. Already seeing results!

SHAUNS California
United States
5 months using the app
Prehook replied August 26, 2022

Thanks so much for sharing your feedback, we're thrilled that you are finding it easy to use and customize!

- Gen

February 24, 2021

Great app! Been using it for a bit and has a great UI! Very reasonable on the price point as well - definitely would download this if you're looking for a quiz

vitafive
United States
5 months using the app
Prehook replied February 24, 2021

We're so happy to hear that you are finding value with Prehook! We just launched, and have many exciting features in the pipeline to make the quizzes even better in terms of helping you capture key customer pain points. Let us know of other features that you need!

- Gen

December 17, 2021

Prehook has the best quiz-making experience. Other quizzes don't allow you to have as many dynamic answers. Prehook allows us to give the best experience to our customers. Onboarding was simple and the team at Prehook is so nice. They are willing to answer all of your questions.

Bartleby's Coffee
United States
5 months using the app
September 28, 2021

Being a small business owner and having a White collar job isn’t an easy fit, especially when your clients wish to know which products works best for them. Using prehook quiz has made it easier, customizing product recommendations and suitability. Also they do have excellent customer service. Overall - A PLEASED CLIENT HERE

Attracta's Ayurveda Secret
Canada
5 months using the app
Prehook replied September 30, 2021

Thank you for the review -- we are so happy that you are pleased with your quiz and Prehook experience! Here's to your continued success!

- Gen

October 21, 2022

Truly happy so far with this app. Gen was super helpful with any questions I had and helped me move forward in set up. This is an amazing way to start to gain direct insight on you customers and what they need/want. Highly recommend

Maddi and Joan
United States
5 months using the app
Prehook replied October 24, 2022

Thank you so much for the review, it's been a pleasure to work with you on getting your quiz live, very excited to see you learn more about your customers and increase your conversion rate with the Prehook quiz!

Best,

Gen

September 27, 2022

Not only is Prehook generating great revenue for our business but the Founder jumped on a zoom call with he to help me optimize our current strategy. If you're on the fence, pull the trigger. These guys and their app is the real deal.

K9 Sport Sack
United States
4 months using the app
Prehook replied September 28, 2022

Thank you for your review, it means a lot for you to share your experience. Thrilled to hear about your experiences with Prehook, and excited to see continued growth!

- Gen