Reviews (86)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited March 22, 2021

Prehook has been a great way for our customers to stay engaged on our site and find the best products for their specific needs. We love how it can create a great user experience on our site, and help us grow our email list faster. Highly recommend!

SLFMKR
United States
26 days using the app
Prehook replied March 23, 2021

Hey SLFMKR, we built Prehook to help create a personalized user experience for shoppers, so we are thrilled to hear your feedback. thank you for sharing and using Prehook!

- Gen

April 7, 2021

Hands down the best quiz app available to Shopify users — quick setup, very user-friendly, no shortage of quality design templates, and analytics dashboard displays performance metrics cleanly and succinctly. Highly recommend.

7Days Snacks
United States
23 days using the app
Prehook replied April 7, 2021

Thanks for using Prehook, we're very excited to hear that you are finding this a valuable tool!

- Gen

October 21, 2022

Truly happy so far with this app. Gen was super helpful with any questions I had and helped me move forward in set up. This is an amazing way to start to gain direct insight on you customers and what they need/want. Highly recommend

Maddi and Joan
United States
18 days using the app
Prehook replied October 24, 2022

Thank you so much for the review, it's been a pleasure to work with you on getting your quiz live, very excited to see you learn more about your customers and increase your conversion rate with the Prehook quiz!

Best,

Gen

Edited March 24, 2021

Tremendous need for better personalization quizzes on Shopify. This app is built by an expert in the space, who is hands-on in supporting clients to meet their quiz funnel goals. Highly recommend giving it a try. You'll be able to adjust the flow for specific product categories, including the info collected as well as the appearance.

Layers
United States
15 days using the app
Prehook replied March 24, 2021

Hi, thanks so much for the kind words, and glad to hear that you are getting value from the product! We are continuing to build out features to offer a personalized quiz experience. Thank you using Prehook!

- Gen

February 4, 2022

We use this APP for our solution guides (2 brands in 13 sites) and it works amazingly. We started by doing the setup and the look & feel, and it was very easy. Then we built the questions and answers. Populating products due to the size of our company was time-consuming, but we contacted Gen and he was very helpful and gave us an idea that worked perfectly. This APP is a 5-star.

Ecuador
Ecuador
14 days using the app
Prehook replied February 4, 2022

Thanks so much for the feedback, we are thrilled to hear about your experience and the solutions for helping guide customers to the right product!

- Gen

July 21, 2021

I used this app as a quiz/selection tool to filter my apparel items on the site for customers and it is PERFECT! There were a few technical problems at first but the team worked really hard at resolving the issue and they did with consistent communication. They even followed up when I forgot to respond. I highly recommend this app!

Rule Of Threads
United States
14 days using the app
Prehook replied July 22, 2021

We're so thrilled that the quiz is working perfectly for you! Thanks for the kind words, we appreciate your support and vote of confidence. Looking forward to helping more men find the perfect shirt at Rule of Threads!

- Gen

December 1, 2021

Great customer service! Gen Furukawa answered all of my questions, even though my request was complicated. I can definetly recommend this app and also the customer service.

Unrefined Riches
Germany
13 days using the app
Prehook replied December 1, 2021

Thanks so much for sharing this, we love to solve complicated challenges, glad that we were able to find some resolutions! To your continued success!

- Gen

June 28, 2022

Great app! I had tried using a different quiz app but it didn't have all the features I was looking for. Had a few questions while I was setting up my first quiz, and support was really fast and super helpful (thanks, Gen!). First quiz is working really well and I can already see that we're making money from it. Definitely recommend this app.

Hello Charlie
Australia
11 days using the app
Prehook replied June 28, 2022

Thank you so much for the review, thrilled to hear that you are already seeing positive results from the quiz! Please reach out any time if we can help with anything to help you grow further!

- Gen

December 8, 2021

After utilizing Octane.ai (great alternative) I came to the conclusion that Pre Hook has a way cleaner UI/UX when it comes to setting up a basic (or even complex) product referral journey. Two major callouts I have would be: 1. Klaviyo Integration... it was amazingly easy to find the custom properties needed within klaviyo to develop some interesting email segments & flows based on how the customer would answer each question. 2. Gen (the co-founder) was amazing at helping us learn more about different ways to utilize pre hook for our complex flow needs. Highly recommended!

It’s a Box
Canada
11 days using the app
Prehook replied December 9, 2021

Thanks so much for the kind words, so glad that you found Prehook and are getting value from it!

We focus 100% on helping merchants have a smooth experience and easily capture customer data to personalize their store. Thanks for sharing your feedback with us!

- Gen

October 29, 2021

We're excited to be using Prehook! The quizzes are easy to set up but if you do want some extra guidance their customer support is excellent. If you're looking to engage with and understand your customers better, Prehook is a no-brainer.

Gumball Poodle
United States
10 days using the app