Quiz Kit: Product Quiz Maker

I want to start by saying that I would love to update this review once I get some support on my issue. My team and I are so excited to use Quiz Kit based on all the wonderful reviews from other users, but we have not had a positive experience so far.

We cannot figure out how to use the AI logic for our results. After reading the help pages and watching a few tutorial videos, we are still completely lost. Maybe the interface has updated recently, so the articles and videos are not as helpful now.

We put in a ticket a week ago and have not received a response. We have also opened multiple conversations with the chat bot (during the listed support hours) and again have not received any support.

Please, Quiz Kit Team, reach out and help us through this learning curve, and I would love to update this review. Thank you.

This app has been an amazing tool for increasing our email capturing efforts, and it easily integrates with our marketing app. It also helps our customers learn about our products, and make informed decisions with their purchases. Their customer service has also been very helpful and responsive to any of our inquiries. We highly recommend Quiz Kit!

The Quiz Kit team was incredibly responsive and helpful when we ran into an issue. They communicated clearly, acted quickly, and resolved everything far faster than we expected. It’s refreshing to work with a team that truly prioritizes support and follows through promptly. We’re very grateful for their efficiency and professionalism and would absolutely recommend them - The Lifebloom Team

Amazing support from the team! Very quick to reply, always offering to help. You've earned a long time customer

After a minor hiccup the support that we have received from Lana has been fantastic!

I’ve been using Quiz Kit: Smart Product Finder for over three years, after previously relying on a quiz we had coded from scratch. Transitioning to this app was seamless — the setup was quick, the customization options were straightforward, and it immediately helped us address customer pain points in a more interactive, engaging way. One unexpected benefit has been the boost in social engagement; the quiz has sparked genuine curiosity and even led to a few viral moments on our social channels as customers shared their results. The consistent performance over the years has made it an essential tool for our brand, and I’m truly excited to see how upcoming AI enhancements will take it even further.

Good support

Reseña:

10/10

Quiero agradecer a Yana y a todo su equipo por la increíble atención y dedicación. Desde el primer momento, su profesionalidad y amabilidad han hecho que la experiencia fuese excelente. Siempre atentos a cada detalle, demostraron un compromiso total con la satisfacción del cliente. ¡Altamente recomendados!

The request was processed in just a few hours, with great responsiveness. All our requests, including the most complex ones, were taken into account with care. The work was of the highest quality.

Great customer service! App itself is fantastic for our stores, provides flexible options and lots of customisation choice.