QuoteMachine ‑ Advanced Retail

QuoteMachine ‑ Advanced Retail

À partir de $29 /mois. Essai gratuit de 7 jours.
Note (3,7)
Avis
Développeur

Caractéristiques

Conçue pour votre entreprise
  • Fonctionne avec les thèmes les plus récents
  • Utilisation directe dans l'interface administrateur Shopify

À propos de cette application

Lancement

24 novembre 2021

Langues

anglais

S'intègre avec :

Zapier, QuickBooks

Excellente compatibilité avec :

Point de vente

Wow shoppers with personalized quotes, advanced invoicing with terms, and flexible billing options.

QuoteMachine helps brick-and-mortar merchants like you create personalized customer experiences, sell more products, and manage complex B2B or B2C sales. A direct connection to your POS lets you sync your inventory across apps and customize your billing and payment options. Give customers the tailored attention they've been asking for with beautiful interactive quotes, invoices, and more that can be shared on any device. Simplify your processes and close more deals with QuoteMachine!

QuoteMachine helps brick-and-mortar merchants like you create personalized customer experiences, sell more products, and manage complex B2B or B2C sales. A direct connection to your POS lets you sync your inventory across apps and customize your billing and payment options. Give customers the tailored attention they've been asking for with beautiful interactive quotes, invoices, and more that can be shared on any device. Simplify your processes and close more deals with QuoteMachine! plus
  • Send quotes and invoices with images, videos and more directly through your POS.
  • Appointments scheduled by customers automatically sync with your calendar.
  • Automate statements, save cards on file, and take partial deposits through POS.
  • Answer questions and connect with shoppers via SMS, email or in-quote live chat.
  • Leverage analytics to see when prospects open communications or sign documents.

Tarifs

Essai gratuit de 7 jours

Regular

$69/mois

  • Online Quote
  • Online Invoice
  • Request a quote form
  • Basic Statements
  • Up to 2 users/Location
  • Unlimited documents

Premium

$139/mois

  • Online Quote
  • Online Invoice
  • Request a quote form
  • Automated Statements
  • Online Order Forms
  • Digital Signature
  • Up to 5 employees/location

Pro Add On

$29/mois

  • Scheduling
  • Include Pdf Attachments
  • Hide Branding
  • Bulk Document Creation

Regular

$69/mois

  • Online Quote
  • Online Invoice
  • Request a quote form
  • Basic Statements
  • Up to 2 users/Location
  • Unlimited documents

Premium

$139/mois

  • Online Quote
  • Online Invoice
  • Request a quote form
  • Automated Statements
  • Online Order Forms
  • Digital Signature
  • Up to 5 employees/location

Pro Add On

$29/mois

  • Scheduling
  • Include Pdf Attachments
  • Hide Branding
  • Bulk Document Creation

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l'utilisation sont facturés tous les 30 jours.

3 avis
Note globale
3,7
Nombre d'avis par note
  • 67 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 33 % des avis sont des avis à 1 étoiles
2 janvier 2023

The concept is great and it has some very useful functionality so I really wanted this app to work out. There are a couple of quirky design issues that you need to work around - like not being able to edit an invoice after it's been sent (actually the system allows you to do this but the data gets all messed up in Shopify).

The biggest issue is the integration with Shopify. It creates two orders for every invoice - one when the invoice is sent to the customer and a second order when the invoice is paid. At first, QuoteMachine cancelled the second order automatically but after a while it stopped doing this leaving me with duplicate orders for every invoice. I tried to get this fixed several times but the issue persisted. Once there are duplicate orders, you're stuck with them because QuoteMachine can't fix the issue in Shopify and Shopify won't allow you to cancel or delete an order without refunding the money to the customer. I eventually realized that in both scenarios, my data in Shopify is all messed up and I have had to go through all of the transactions to manually identify the duplicates and record the issues. Hopefully I don't get audited because the whole thing is a mess.

Processing partial refunds also proved to be problematic. QuoteMachine recorded the refund as processed but it did not actually happen. I reached out to their support line and after a few days of the issue still not being resolved, I had to send the customer an e-transfer.

In terms of their support chat, the quality all depends on who responds. Some reps were very knowledgeable while others really require more training. There's also an issue with follow through. If a problem doesn't get resolved with the rep on duty, you have to start over with someone else.

It's really a shame that this app doesn't work with Shopify. If you can use it as a stand-alone app, then go for it. It will probably do a good job for you.

Whisky Glass Canada
Canada
Temps passé à utiliser l'application : 9 mois
QuoteMachine a répondu 9 janvier 2023

Hello,

On behalf of QuoteMachine, I want to sincerely apologize for your negative experience with our app. We take great pride in our support, and offer unlimited onboarding and calls to ensure our customers have the flexibility to use our app efficiently. With customer feedback, we continue to develop new features and options to make the app beneficial for customers of all types.

We have implemented functionalities to overcome the challenges you highlighted which our other customers found to be an effective solution. We would love to get on a quick call to address your concerns and help you implement our new functionalities! We’re eager to hear more of your feedback so that we may continually improve our software and service.

Please reach out to our team at +1 866-249-4462.

We look forward to speaking with you.

With gratitude for your business,
QuoteMachine Team

12 décembre 2022

I have to say quote machine has really stepped up our appearance. The quotes are very clean and a lot more advanced looking than anything else I have tried. Also customers love they can pay direct from the quotes. Also all the people at quote machine are awesome. We have had them do some seriously custom stuff for us and they implement it with no issues.

I can't say enough good stuff about the app or the people behind it. I would highly recommend this to anyone.

Manncorp Inc.
États-Unis
Temps passé à utiliser l'application : 6 mois
24 octobre 2022

Great app to use. Using different add-ons you can automate your process. We use it for a few months now and it increased our turnover with approximately 35%

Outletspecialist BV
Pays-Bas
Temps passé à utiliser l'application : 3 mois

À propos de cette application

Lancement

24 novembre 2021

Langues

anglais

S'intègre avec :

Zapier, QuickBooks

Excellente compatibilité avec :

Point de vente

Conçue par QuoteMachine

À propos de QuoteMachine

Note moyenne : 3,8

1 an d'expérience dans la création d'applications pour l'App Store de Shopify

Assistance

Envoyer un message

contact@quotemachine.com

Ce développeur n'offre pas d'assistance directe en Français.

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