Radiance SmartChat
- 定价
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免费
- 亮点
- 适用于最新模板
- 评分
- 4.5 (4)
- 开发人员
- Radiance Commerce
配图图库
为您的客户带来神奇的AI驱动购物礼宾体验。
通过AI改善客户体验并增加销售。Radiance SmartChat为您的商店带来AI驱动的聊天机器人体验。它会自动根据您的商店产品目录和其他内容进行训练，帮助用户立即回答他们的问题，并在购买过程中为他们提供帮助。请注意：由于大多数回复是基于AI的，请预期会有一些变化。目前，SmartChat仅支持英语。 以下是Radiance SmartChat的一些主要功能：
- 帮助用户进行搜索、推荐和其他与产品相关的问题
- 回答有关您的品牌、商店政策和其他常见问题
- 使用您所有现有的内容，并在需要时帮助您创建新内容
- 经过验证后，用户可以查找以前的订单并重新订购产品
- 商店代理可以在收件箱中查看并回复用户的问题
包含自动翻译的文本
- 亮点
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
类别
SmartChat is great - it has drastically cut down on customer service inquiries so we have been able to reduce the hours spent answering basic questions that customers really can answer on their own but sometimes they don't know where to look. SmartChat helps them by bringing the info directly to them that is found on our website - they just did not find it on their own or did not know where to look. I am thrilled that I came across this app. Easy to set up as well. Thank you SmartChat!!!!
Great capabilities, this app allows for seamless AI communication with your customers managing most of the messages that running your online store requires. It is a pretty intuitive system with greater capability than I first imagined.
This app is awesome! Well, actually the custom support is AWESOME!! It didn't work for me at all to begin with, but customer support was on top of things and had it doing everything I needed quickly! I'm incredibly happy to be switching to their much more affordable option to Hello Rep which doesn't have a less expensive plan for small businesses. If it doesn't do exactly what you need, contact support, they're amazing. In this day and age of automated everything, it was a very pleasant surprise!
As soon as I installed this Avast anti virus flagged an aborted infection for virus JS:cardstealer-AQ[Trj]. App was very slow as well upon install. Suspicious how this is even on the official Shopify app store if its infected with a trojan virus.
Thank you for bringing this to our attention. Our Engineering team investigated this immediately. We have tested using Avast and many other security scanners (McAfee, VirusTotal, Sucuri), but were unable to reproduce the error you reported. We did find a different warning that was due to an unused Javascript library that was on our page. We have removed that and now we are testing completely clean on all the security scanners.
We can assure you that there was nothing malicious going on. We take security extremely seriously, and our app is regularly tested by Shopify’s security team as well.
We would greatly appreciate it if you would be willing to work with us to see if you can still recreate the alert you encountered. This would help us ensure that no merchants experience this issue. Thanks again.
支持
应用支持由 Radiance Commerce 提供。