Rakuten Ichiba (JP)
- Preços
-
Grátis para instalar. Pode haver cobranças adicionais.
- Destaques
- Dá para usar direto no admin da Shopify
- Classificação
- 1,6 (12)
- Desenvolvedor
- Byward Labs
Galeria de imagens em destaque
Venda no Rakuten Ichiba e acesse facilmente um dos maiores marketplaces de e-commerce do Japão.
Desencadeie um novo crescimento com nosso Canal de Vendas Shopify que se integra perfeitamente com o Rakuten Ichiba e abre acesso à maior plataforma de eCommerce do Japão. Supere barreiras de idioma e logística sem esforço. Personalize a divulgação de seus produtos, gerencie inventários e processe pedidos, tudo a partir do seu painel do Shopify. Agora, expandir seu negócio para o coração do Japão está a apenas alguns cliques de distância!
- Gerencie automaticamente os pedidos do Rakuten Ichiba diretamente do Shopify
- Venda a partir de um inventário que sincroniza automaticamente em todos os marketplaces
- Gerencie facilmente as informações dos seus produtos japoneses, incluindo preços e descrições
- Gerencie convenientemente suas vendas japonesas na sua própria moeda
Contém texto traduzido automaticamente
- Destaques
- Dá para usar direto no admin da Shopify
Idiomas
inglês, japonês, coreanoe chinês (simplificado)
Este app não está traduzido para português (Brasil)
Funciona com
- Rakuten Ichiba
Categorias
Gerenciamento de listagem
Gerenciamento de pedidos
Preços
Grátis
Grátis para instalar
Sem cobranças adicionais, taxas de uso ou comissões
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD.
Avaliações (12)
We had so many issues and re-piblishing all items for many times. Everytime republishing them, the photo images are gone and need to fixx them. Finally Byward Support fixed issue and I would liketo give 5 stars for it. Unfortunately for the system I cannot give 5 stars.
This person, Monica Rondera from Rakuten Ichiba contacted me to offer Rakuten services and I wrote a reply back but they never bothered to get back to me. So I felt it is already a bad service. I was going to join Rakuten IChiba but it seems their service staff is rude or lazy with no replies so I give up.
必須属性関連がとにかくバグだらけ。
楽天のSKU必須属性を入力しても翌日には消えていることもあり、そもそも楽天に転送する段階で入力していた金額などの情報も全てごっそり抜け落ちるようなバグもあります。
必須属性に対応したかと思えば入力項目ごと消えたりもするので、
ロールバック勝手にしてるのか疑うレベルですが告知もなにもないのでバグに振り回される始末
対策として必須属性を楽天市場で入力したとしても、Shopify側から楽天商品を値段変更すると楽天市場で入力した必須属性は全て消えます。致命的ですね。
追記
バルクエディターの一括編集の挙動が絶望的。もはや壊れている
入力中にリストが表示されなくなり、すべての入力データが飛ぶ症状が多発。
また、商品属性の入力値をうまく参照できないのか、一発で読み込まない。(一度商品番号で商品を読み込んでから、再度同じ商品番号で読み込むと商品属性の内容も表示される)
デバイスを変えても変わらないためアプリ上のエラーかと思われる。
リリース前にテストやデバッグはしていないのでしょうか？
Thank you for taking the time to provide feedback on our Shopify app. We understand your concerns regarding the issues you've experienced with the mandatory attributes related to Rakuten's SKU and the subsequent data loss. Your input is invaluable in helping us enhance our service.
We would like to clarify a recent update that might address some of the issues you've encountered. We have introduced a feature in our Shopify app specifically designed for managing Rakuten's mandatory attributes. With this update, it is now required to manage all related attributes directly within Shopify. This change aims to streamline the process and ensure a more reliable and consistent data transfer between Shopify and Rakuten.
We understand that this shift to managing everything on Shopify might require some adjustments in your workflow. We are committed to assisting you through this transition and ensuring that your experience with our app is as smooth and efficient as possible.
Regarding the bug you mentioned, where attributes disappeared, we want you to know that we take such issues very seriously. Our team worked diligently to resolve this as quickly as possible, considering the time zone differences between Japan and our development team in Toronto. We believe this issue has been addressed, but we encourage you to reach out to us if you are still encountering any problems or if you notice any data loss. Our support team is available at https://bywardlabs.freshdesk.com/ and is ready to assist with any specific issues or concerns you may have.
We apologize for any inconvenience caused and appreciate your patience as we continuously work to improve our app. Your satisfaction is our top priority, and we are here to support you in making the most out of our Shopify-Rakuten integration.
Thank you for your understanding and continued support.
Very undeveloped app with huge number of bugs. Help desk is not responsive (I think it does not even exist). Almost useless...
楽天市場とショピファイの在庫連動の為に導入しております。
先日同期された注文が自動的に店舗都合でキャンセル処理されてしまい、商品はお届けしたのにご請求ができていない状況が発生しました。
楽天市場では対応できないと回答をいただき、ショピファイサポート経由でアプリ開発の方に問い合わせ対応をしていただきましたが、途中で応答がなくなり、結果として原因はわからず終いでした。
楽天市場ではキャンセルされた注文の請求処理を戻すことはできない為、お客様にご説明した上で新たにご請求金額と同等のご注文を通すようにとの回答でした。（問題発生からここまで大体20日かかりました）
原因は不明ですが、同じ現象でお困りの方がいらっしゃれば問い合わせの流れなど参考にしていただければ幸いです。
引き続き原因の調査と改善を宜しくお願い致します。
Atendimento
O atendimento para o app é oferecido por Byward Labs
Desenvolvedor
Toronto, ON, CA
Lançado
10 de março de 2020
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