Calificación general
Recuentos por nivel de calificación
  • El 100% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
1 de mayo de 2024

Set up was straight-forward. I had the program up and running in no time. There were some hiccups I did not know were issues (from my set up), but Jay reached out with suggestions and quickly fixed any issues I had. He also helped move some "ways to earn" around to better benefit my customers, and my needs. I greatly appreciate the time and care that went into our meeting. I look forward to what this company/app has in store for us moving forward.

Pavi Marie Candle Company
Estados Unidos
Alrededor de 1 mes usando la aplicación
Raleon respondió 6 de mayo de 2024

Thank you so much for this review! It's our pleasure to help and I really enjoyed learning about your business!!

27 de abril de 2024

We are startup trying to disrupt the online sports e-commerce vertical. I have looked at numerous apps to create a loyalty program for our users, I found most of them quite complicated and expensive.

I am very impressed with how Raleon makes it super easy to setup the Loyalty Program. Just a few clicks and you are ready to go. What is more impressive is the customer service. Its exceptional. The team took time to make video recordings to help me with my questions and show me how to make customization.

I am very excited to try Raleon. Thank you team Raleon for this incredible app.

8 días usando la aplicación
Raleon respondió 6 de mayo de 2024

Thank you for the review! We appreciate the kind words and are so proud to support your vision to disrupt sports ecommmerce!! Lets go!!

17 de abril de 2024

Jay from Raleon is so knowledgeable about Raleon! He shared with me a few key points that I took action on, and we do see an improvement to our customer numbers & loyalty. We are far from there yet, but are glad that Jay is here to advise us on Raleon considering we are new to this. ☺️

Bloomstitch Atelier
18 días usando la aplicación
Raleon respondió 24 de abril de 2024

Thank you for the review!! We're excited to be a part of your team!

Fecha de modificación: 22 de febrero de 2024

Following my initial feedback concerning the limitations of Raleon's launcher, I had the pleasure of witnessing first-hand the exceptional customer service and dedication that sets Raleon apart. Nathan, a developer from Raleon, reached out to me personally. What stood out was not just his willingness to listen but his prompt action in addressing the concerns raised. Nathan didn't just implement the features I mentioned; he went above and beyond by providing additional updates to overcome challenges I faced due to my specific theme layout.

These enhancements weren't just minor tweaks. They represented a significant overhaul in the app's customization capabilities, effectively allowing store owners to tailor their loyalty programs with unprecedented flexibility. It was clear that Nathan and the Raleon team were committed to not just meeting but exceeding their users' expectations. The updates introduced a level of versatility that I hadn't seen before in similar tools, enabling a more personalized and engaging experience for customers.

What truly set this experience apart was Nathan's responsiveness and the speed at which these improvements were made. It's rare to encounter a level of service where feedback is not only acknowledged but acted upon so swiftly and effectively. Within just a few days, Nathan had transformed my initial reservations into a resounding endorsement of Raleon. This level of dedication to user satisfaction and the commitment to continuous improvement was nothing short of remarkable.

Thanks to Nathan's efforts and the enhancements made to Raleon, the app has evolved into a highly versatile and customizable tool that seamlessly aligns with the diverse needs of its users. The ability to now fully customize the loyalty program to match the unique aesthetic and functional requirements of my store has been a game-changer. Raleon, under Nathan's guidance, has proven itself to be a tool that not only listens to its user base but also adapts and grows to meet their evolving needs. This incredible experience and the tangible improvements made to the app compel me to rate Raleon as a flawless 5-star application.

Pets Paradise
Estados Unidos
22 días usando la aplicación
Raleon respondió 15 de febrero de 2024

Pet Paradise team,

Thanks for the compliments, and the feedback on the launcher. We love customer feedback, so I wanted to share that we just released an update related to it!

There's now more launcher positions, sizing, styles, logo only mode, along with a theme block that lets you easily skip the launcher and just have rewards in your menu.

Please feel free to reach out to support with any additional feedback!

Nathan and the Raleon team

24 de febrero de 2024

Highly recomendable app! The customer service is really great, quick and efficient. I´m very glad to found this app.

Premium CBD
2 meses usando la aplicación
Raleon respondió 28 de febrero de 2024

Thank you so much for such the kind words! Its customers like you that make what we are doing worth it. Let us know if you need anything else.

8 de abril de 2024

Raleon is wonderful for customer loyalty and retention. The customer support is great, too! Highly recommend.

Lord Stanley's Warehouse
Estados Unidos
3 meses usando la aplicación
Raleon respondió 24 de abril de 2024

Thank you for the kind words!! It's been our pleasure getting to work with you!

23 de abril de 2024

Muy buena app y sobre todo muy buen soporte, creo fielmente que un buen soporte lo es todo y el equipo de Raleon y en especial Jay que es la persona con la que he hecho video llamadas y tambien conversado desde el chat de Raleon siempre responde de manera eficaz y eficiente para responder mis dudas y resolver mis problemas. 100% recomendado!

15 días usando la aplicación
Raleon respondió 25 de abril de 2024

Muchas gracias por la reseña! Es un placer trabajar contigo!

2 de febrero de 2024

This app is magic! The customer support is also top-notch.

BuyHub express
Reino Unido
Alrededor de 1 mes usando la aplicación
Raleon respondió 5 de febrero de 2024

BuyHub team,

Thanks so much for the kind words and review! I'm so glad to hear the AI and loyalty program features in our app feel like magic✨. We also appreciated the feedback you gave us, and we were happy to add it into the product quickly✅.

We always want to make sure we release updates fast and provide amazing support! If you ever have any additional feedback or need help, don't hesitate to let us know!

- Nathan & the Raleon team

21 de mayo de 2024

Es la mejor aplicación de Recompensas que he probado, además el equipo de atención al cliente es superrápido y te resuelven todas las dudas que tengas.

Sugar Grow Shop
Alrededor de 22 horas usando la aplicación